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Stay updated on EmerGent project's innovative data gathering, social media mining, and incident detection. Explore insights from recent conferences and workshops in Oslo and Salzburg. Keep track of the project extension, field tests, and new features. Learn about the impact of social media on emergency services and the development of advanced tools for decision-making. Discover how EmerGent is transforming crisis response with cutting-edge technology.
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Currentstatusandlatestresults- FEU conference, Oslo, Norway 2017 – Dieter Nuessler, Gasper Bizjak Oslo, 19.05.2017
Whatis all about? • Gathering data from multiple social media channels • Mining relevant information from gathered data pool • Detection of relevant messages • Scenario based classification of incidents by the application of machine learning algorithms • Measuring information quality of social media for decision support in the control room staff
Whatis EmerGent? Sophisticated filtering and grouping system + Gathering from several sources + Information Quality
Roleofthe FEU • Major role in advising, disseminationactivities, end-user activitiesandeventechnicalsupport on projectdevelopment! • Havereceivedhugeappretiationfromotherinvolvedpartners.
Last meeting • Salzburg, Salzburg University, Facultyof Natural Science • From 13.02. until15.02.2017 • Workshop, end usertesting + internal evaluation • (Attendedby: Dieter Nuessler, Gasper Bizjak)
Salzburg Meeting/Workshop Recap • Project coordinator Matthias Moipresented the setting for the EmerGent Final Workshop • Dieter Nuessler was a workshop moderator • Gasper Bizjak and HaukeSpethwere control room operators • Scenario: Major fire in Hamburg (based on the real event that happened in BASF-plant in Ludwigshafen - Germany in 2016) • Due to social media information, the alert level was quickly raised and a second unit was dispatched only 1:30 minutes after the first dispatch and 7 minutes before any firefighters arrived on scene!
Incomingevents • Final Review oftheproject • Dortmund, 06.09. & 07.09.2017
Latestnews & activities • Project was extendeduntilthe end ofJuly 2017 • Field test in Hamburg • Dissemination activities • Updates in existingworking web and mobile tool • Second social media attitude survey • Financial reportshavebeensent via theUniversity of Paderborn tothe EU commission
Latestresults • Data isnowgatheredfrom 4 pipelines • SocialMedia Guidelines werepresentedand will beprovidedtoyou at the end ofthemonth • Updated toolsare on thewayforthefieldtest • Emergency servicesattitudetowardsSocialMedia surveyresultswerepublished
Results from Germany- Methodology - • Representative Online-Survey in November 2016 with 1069 german citizens • Adults: 18 years or older • 49% Male, 51% Female
Use of social media in Emergency – comparison by age BLUE: Used SM RED: Not used SM
Useofthe App • Designedforthepublic • After fieldtest in Hamburg, latestdevelopmentshowntheapplicationcouldbeusefulforemergencyservices (Fire Service, VOST teams, etc.) – not onlyforpublic • VOST: virtual operational supportteam (common in Spain and France); VOST EU hasbeenestablishedrecently
Useofthe Web application • Designedforemergency services / operators • Allows to enter specific keywords you want to follow • Mines data from different pipelines • Shows Social Media and App “Alerts” • Pins “alerts” to Geolocation on Map • Puts quality label on each “Alert” • Allows operator to reply to a specific “Alert”
Conclusion • We will continue to support other partners involved in the project on a high level of trust and professional consultations. • We are looking forward tothe last version of EmerGent tool that will definitely be a great proof of concept – of using social media in emergency services
Thank you. Check out our progress: http://www.112.social/ http://www.fp7-emergent.eu/