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INFLIGHT: TAKING TO THE SKIES. Tim Clifford Divisional Director Novo IVC. Coffee breaks sponsors. Gala dinner sponsor. Supporting sponsors. Supporting sponsors. Expert On-board Retail Technology. Multiple Hardware Options: Personal issue crew tablets . Multiple Hardware Options:
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INFLIGHT: TAKING TO THE SKIES • TimClifford • Divisional Director • Novo IVC Coffee breaks sponsors Gala dinner sponsor Supporting sponsors Supporting sponsors
Multiple Hardware Options: • Personal issue crew tablets
Multiple Hardware Options: • Consumer hand sets
Multiple Hardware Options: • POS integration with seat back systems via galley based server and comms. link
Air to Ground Communication: • Access to products, services and media on a real time basis • Delivery and receipt of on-board information during the flight
Chip and Pin technology to accept payment and carry out on-line verification. • Contactless payment for low value transactions. • Secure payment processing through world’s leading exponent of compliance and delivery
What is more important than innovation? PERFORMANCE
Reasons for Failure: • Ineffectual Project Planning & Management (lack of consultancy) • Under Estimation of resource, commitment & flexibility required • Lack of hardware estate management • “Hope for the best” mentality