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Resolving Conflicting Information - C Codes

Resolving Conflicting Information - C Codes. Cathy Shell Lees-McRae College. C Codes:. are triggered by the CPS when database match results require resolution by the school. C Flags are printed on the ISIR / SAR next to the EFC. . Database Matches . Social Security Administration

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Resolving Conflicting Information - C Codes

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  1. Resolving Conflicting Information - C Codes Cathy Shell Lees-McRae College

  2. C Codes: are triggered by the CPS when database match results require resolution by the school. C Flags are printed on the ISIR / SAR next to the EFC.

  3. Database Matches • Social Security Administration • Department of Homeland Security • Selective Service • Department of Justice • National Student Loan Data System • Department of Veteran Affairs

  4. Social Security Administration Verifies the SSN of the student and the student’s parent(s): that it’s the correct number, matches the name and DOB, and does not belong to a deceased person. Verifies U.S citizenship of the student.

  5. Department of Homeland Security Verifies a student’s eligible noncitizen status using both automated primary and secondary confirmation processes.

  6. Selective Service Verifies registration of eligible males with the Selective Service.

  7. Department of Justice Match will identify those students who are ineligible due to the court’s sentencing in a conviction concerning drug distribution or possession.

  8. National Student Loan Data System Identifies students with a default. Identifies students with overpayment / potential overpayment status (Pell, FSEOG, Perkins, ACG, National SMART, TEACH. Confirms student’s eligibility for Title IV funds Ensures aggregate / annual award limits are not exceeded

  9. Department of Veteran Affairs Verifies veteran status, if student has indicated they are a veteran on the FAFSA

  10. 2010-2011 Comment Codes: Social Security Administration COMMENT 146 COMMENT 63 COMMENT 64

  11. Social Security Administration Resolutions COMMENT 146 If U.S. citizen, student should provide birth certificate, passport, or other documents to prove citizenship. If an eligible noncitizen, student should correct questions 14 and 15, providing a valid Alien Registration Number.

  12. Social Security Administration Resolutions COMMENT 63 Student has submitted a correction to verify his/her date of birth, but the SSA records remain unchanged. Student must provide proof of date of birth to the school

  13. Social Security Administration Resolutions COMMENT 64 Student has submitted a correction to verify his/her name, but the SSA records remain unchanged. Student must provide documentation explaining the discrepancy in name (marriage certificate, court order, etc.)

  14. 2010-2011 Comment Codes: Department of Homeland Security COMMENT 144 COMMENT 141 COMMENT 142 COMMENT 46 COMMENT 105 COMMENT 109

  15. Department of Homeland Security Resolutions COMMENT 144 View match flag on Secondary Confirmation when received. Secondary confirmation will automatically be conducted by DHS on applicants not matching during primary confirmation. Results will determine subsequent steps to follow.

  16. Department of Homeland Security Resolutions COMMENT 141 Determine why citizenship status was changed. Resolve any conflicting documentation. Proof of citizenship may be needed from student

  17. Department of Homeland Security Resolutions COMMENT 142 If an incorrect Alien Registration Number was provided by the student, or no number was provided at all, student should make corrections to the SAR/ISIR and resubmit for processing.

  18. Department of Homeland Security Resolutions COMMENT 46 Begin the paper Secondary Confirmation process using the G-845. Student must provide school with documentation to submit with G-845. DHS will notify school on status of submitted documentation.

  19. Department of Homeland Security Resolutions COMMENT 105 A system-generated ISIR will be processed within 10 business days. Schools should, but are not required to, wait for this ISIR before starting the paper Secondary Confirmation process.

  20. Department of Homeland Security Resolutions COMMENT 109 Paper Secondary Confirmation using the G-845 if required.

  21. 2010-2011 Comment Codes: Selective Service COMMENT 30 COMMENT 33 COMMENT 57

  22. Selective ServiceResolutions COMMENT 30 Student must register. Must provide confirmation or Be eligible for waiver / exemption

  23. Selective ServiceResolutions COMMENT 33 Student can make corrections to SAR/ISIR and submit for processing If student if over age 26, he must contact Selective Service for documentation of his registration status

  24. Selective ServiceResolutions COMMENT 57 Student must register. Must provide confirmation or Be eligible for waiver / exemption

  25. 2010-2011 Comment Codes:Drug Conviction Question #23 COMMENT 053 COMMENT 054 COMMENT 056 COMMENT 058

  26. Drug Conviction Question #23 Resolution COMMENT 053 Student is ineligible to receive federal financial aid if this response is left blank. This question must be corrected.

  27. Drug Conviction Question #23 Resolution COMMENT 054 Student is not eligible for federal aid until ineligibility period expires between 07-01-2010 and 06-30-2011

  28. Drug Conviction Question #23 Resolution COMMENT 056 Student is not eligible for federal aid. If student provided an incorrect response to question 23, he/she should follow the directions in the comment text to make changes.

  29. Drug Conviction Question #23 Resolution COMMENT 058 Student is not eligible for federal aid. If student provided an incorrect response to question 23, he/she should follow the directions in the comment text to make changes.

  30. 2010-2011 Comment Codes: National Student Loan Data System COMMENT 115 COMMENT 116 COMMENT 124 COMMENT 132 COMMENT 133 COMMENT 134 COMMENT 135 COMMENT 136 COMMENT 138 COMMENT 254 COMMENT 255 COMMENT 256 COMMENT 260

  31. National Student Loan Data System Resolution COMMENT 115 (Discharged Loans) COMMENT 116 (Bankruptcy Status) Refer to the Federal Student Aid Handbook, Volume 1 – FSA Handbook: Student Eligibility, chapter 3.

  32. National Student Loan Data System Resolution COMMENT 132 Student may need to contact ED to make satisfactory repayment arrangements. If loan has been repaid, student must obtain documentation to verify paid status of defaulted loan.

  33. National Student Loan Data System Resolution COMMENT 132 (Default) COMMENT 124 (Agency Contact Information) Student will need to contact GA, DLS, or EDR to make satisfactory payment arrangements. If loan has been paid, documentation must be obtained to verify paid status of defaulted loan.

  34. National Student Loan Data System Resolution COMMENT 135 COMMENT 136 These comments accompany Comment 132. Resolution required.

  35. National Student Loan Data System Resolution COMMENT 133 (Overpayments of FSA) COMMENT 134 (Default & Overpayment) COMMENT 138 (SSN & Name don’t match) Resolution required. Will be accompanied by Comment Codes to indicate which Title IV program has the overpayment status.

  36. National Student Loan Data System Resolution COMMENT 254 (Loan limits) COMMENT 255 COMMENT 256 COMMENT 260 Resolution required. Students receiving these codes are ineligible to receive further Title IV assistance.

  37. 2010-2011 Comment Codes: Department of Veterans Affairs COMMENT 162 COMMENT 173 COMMENT 180

  38. Department of Veterans Affairs Resolutions COMMENT 162 Student should contact the regional VA office to have VA records updated. FAA can collect DD214 to show proof of veteran status. Correction must be made by the student if he/she is truly not a veteran.

  39. Department of Veterans Affairs Resolutions COMMENT 173 Student can provide copy of DD214. Student should also contact the regional VA office to have records updated. Correction must be made by the student if he/she is truly not a veteran.

  40. Department of Veterans Affairs Resolutions COMMENT 180 Student must provide school with documentation showing upcoming release orders for a military branch.

  41. FAA “Must” C CodesPotential Overpayment COMMENT 020 COMMENT 038 PELL COMMENT 039 COMMENT 041 COMMENT 042 COMMENT 043 COMMENT 010 COMMENT 065 FSEOG COMMENT 066 COMMENT 067 COMMENT 077 COMMENT 079

  42. FAA “Must” C CodesPotential Overpayment COMMENT 086 COMMENT 090 PERKINS COMMENT 100 COMMENT 101 COMMENT 102 COMMENT 107 COMMENT 240 COMMENT 241 ACG COMMENT 242 COMMENT 243 COMMENT 244 COMMENT 246

  43. FAA “Must” C CodesPotential Overpayment COMMENT 261 COMMENT 262 NATIONAL COMMENT 263 COMMENT 264 SMART COMMENT 265 COMMENT 266 COMMENT 289 COMMENT 290 TEACH COMMENT 291 COMMENT 292 COMMENT 293 COMMENT 294

  44. Tools Available • SAR Comment Codes and Text 2010-2011 • 2010-2011 ISIR Guide • Federal Student Aid Handbook

  45. Questions or Comments ??

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