Convergence 2009: Cyber Corridor Roadshow

2. Convergence 2009: Cyber Corridor Roadshow • Promote the Philippine Cyber Corridor and the Next Wave Cities • Ensure the supply of talent for the BPO-IT industry • Increase awareness on the use of ICT • Encourage SMEs to achieve growth through ICT

3. Convergence 2009: Talent Caravan • Provide strategic support for the growth of BPO-IT in the Next Wave Cities • Promote and create awareness for BPO-IT careers • Increase awareness of BPO-IT investments • Motivate entrepreneurs and LGUs to provide local support for the BPO-IT industry

4. Target Audience • Potential BPO-IT Talent Pool • High school and college students and graduates • Out-of-school youths • Career shifters, retirees and returning OFWs • Academe (teachers, school administration) • Investors and entrepreneurs • Community leaders • Local government units

5. Roadshow Schedule

6. Roadshow Program • CICT programs and partner exhibits • Cyberservices • E-Government • Career talks from key players in BPO-IT • Address misconceptions and apprehensions • Discuss requirements to be employed in BPO-IT • Testimonials on career opportunities • Simulation of BPO-IT atmosphere • Human Capital • Information Infrastructure

7. Executive Order No. 561 • Issued by President Gloria Macapagal-Arroyo in August 2006 • Establishes the five super regions of economic development • Designates a development champion for each super region

8. Super Regions North Luzon Agribusiness Quadrangle Central Philippines Luzon UrbanBeltway AgribusinessMindanao CyberCorridor Source: Wikipedia

9. Philippine BPO-IT Industry Total Employees (000s)‏ Annual Revenue (US$B)‏ Source: Business Processing Association of the Philippines

10. Animation Animation Engineering Transcription Transcription Engineering 2% 2% 3% 3% 4% 5% Software 10% Software 9% Back Office 14% Back Office 19% Contact Center 61% Contact Center 68% 372K Employees 6.1B USD Segment Breakdown 2008 Breakdown by Employees 2008 Breakdown by Revenue Source: BPAP, CICT, Department of Trade and Industry

11. Awards and Distinctions Offshoring Destination of the Year (2007): Philippines Top 10 Outsourcing Cities in Asia Pacific: #3 Manila Top 50 Emerging Outsourcing Cities: #1 Cebu #15 Pasig #21 Quezon City #45 Mandaluyong 31 New Emerging Destinations: Davao Iloilo

12. Cyber Corridor Cities Centers of Excellence • Metro Manila • Metro Cebu Next Wave Cities • Metro Laguna • Metro Cavite • Iloilo • Davao • Bacolod • Pampanga Central • Bulacan Central • Cagayan de Oro • Bulacan South • Lipa Centers of Excellence Next Wave Cities

13. Abundant Talent Discipline Graduates Source: Commission on Higher Education, 2008

14. Pangulong Gloria Scholarships Sector Vouchers Released Enrollees Graduates Employed Source: TESDA, June 2009

15. Curriculum Development • Service Science, Management and Engineering (SSME) Program • Multi-disciplinary research and academic program • Collaboration among CICT, BPAP and IBM • Address skills gap of services industry • Develop a critical mass of T-shaped professionals • Being piloted at St. Louis University, Asia Pacific College and Ateneo de Manila University

16. Other Supported Activities • National Competency Assessment Program • Determine critical competencies for entry-level talent • Streamline recruitment process • Quality Assurance Program • Develop operational excellence program based on international quality standards • Help ensure quality of BPO-IT services • Improve marketability in the global market

17. SFLU BALLESTEROS BAGUIO LAOAG VIGAN TUGUEGARAO CAUAYAN SOLANO DAGUPAN URDANETA TARLAC CABANATUAN CANERO SUBIC SAMPALOC AURORA ERMITA MAKATI BACOOR NASUGBU NAGA BATANGAS PAGBILAO PILI MAMBURAO LEGASPI DONSOL SORSOGON MASBATE CALBAYOG SAN JOSE ROXAS TACLOBAN ORMOC CADIZ BANATE SAN REMIGIO TALISAY ILOILO LILOAN LAHUG BACOLOD MAASIN TALISAY DUERO MARIBOJOC TAGBILARAN DAUIN CABADBARAN BUTUAN CDO MANTICAO ILIGAN PAGADIAN COTABATO DAVAO ZAMBOANGA GEN. SANTOS Reliable and Redundant Connectivity TGN-IA Transmission Backbone Networks AAG • PLDT Digital Fiber Optic Network (DFON) • Globe Telecom Fiber Optic Backbone Network (FOBN) • TelicPhil (BayanTel) Nationwide Digital Transmission Network (NDTN) EAC APCN2 C2C Cable Landing Stations • Ballesteros, Cagayan • Tanza, Cavite • Nasugbu, Batangas • Bauang, La Union

18. Extensive Airport Network International Domestic Class 1 Cebu Clark/Angeles Davao General Santos Kalibo Laoag Manila Puerto Princesa Subic/Olongapo Zamboanga Bacolod Butuan Cagayan de Oro Cotabato Dipolog Dumaguete Iloilo Legazpi Naga Pagadian Roxas San Jose Tacloban Tagbilaran Tuguegarao International Domestic Class 1 Source: Civil Aviation Authority

19. World ClassIT Parks and Buildings Locations of IT Parks and Buildings Bacolod (9 sites) Baguio Bulacan Central (2) Cabanatuan Cagayan de Oro (4) Cainta Camarines Sur Davao (4) Dumaguete (2) General Santos Iloilo (3) Leyte Lipa Metro Cavite Metro Cebu (23) Metro Laguna (5) Metro Manila (98) Pampanga South (2) Tarlac (4) Urdaneta Multiple Sites Single Site Source: Philippine Economic Zone Authority

20. Promotional Activities • International Conferences • Gartner, USA (May 2009) • CeBIT, Australia (May 2009) • SODEC, Japan (May 2009) • CommunicAsia, Singapore (June 2009) • World BPO Forum, USA (July 2009) • EMRG, UK (November 2009) • Advertisements • Business Week • CNBC

21. Exotic BPO-IT Locations Cebu Davao Bacolod Cagayan de Oro Source: Department of Tourism

22. Our Partners

23. Our Local Partners