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Valet Parking as a “Service” for Harried Travelers

Valet Parking as a “Service” for Harried Travelers. Kermit Kingsbury. Key Word “ Service”. Quality Door-to-Door (Hotel Quality) Timely (Systems and Dispatching) Consistent (Training and Monitoring) Convenience Positioning of Pickup and Dropoff Proximity to Ticketing and Security

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Valet Parking as a “Service” for Harried Travelers

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  1. Valet Parkingas a “Service”forHarried Travelers Kermit Kingsbury

  2. Key Word “Service” • Quality • Door-to-Door (Hotel Quality) • Timely (Systems and Dispatching) • Consistent (Training and Monitoring) • Convenience • Positioning of Pickup and Dropoff • Proximity to Ticketing and Security • Check-in and Cashiering Procedures (Staffing Levels) • Pricing

  3. Motivation • Value to “Users” • Outside Competition • Trends • Financial • Customer Demand

  4. Physical Barriers • Feasibilty • Logistics • Traffic Management • Influence on Service • Return Times • Capacity • Commitment of Airport Staff • Flexibility • Marketing

  5. Justifiable Proper returns Works Within RCE System Integration with Current RCE Supplemental or Additional Requirements Compliance with Audit Requirements Proper audit trail Proper Procedures Revenues

  6. Contractual Type • Partnership w/ Private Operator • Internal Department • Term • Motivation • Incentives • Buy-in

  7. Barriers • High Operating Costs • Efficiency • Implementation Costs • Ramping Up Period

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