T2-1: Enterprise elements

1. T2-1: Enterprise elements Chin-Sheng Chen Florida International University

2. T2-1: Enterprise elements • Element types • Work • Decision • Resource • Information

3. The ESE Framework –Re-visit

4. Enterprise elements – work (1) • Definition • A business activity that adds direct value to the process (value chain) • (From customer’s view) • Nature of work (Productive activities) • engineering • manufacturing • servicing

5. Enterprise elements – work (2) • External work (chargeable to a contract) • Production orders derived directly from a customer’s order • External customers • Other (sister) divisions • Internal work (partially chargeable) • (Internal) production orders issued for • Making (generic) tooling • Making an inventory item • conducting an internal project (R&D, improvement) • Performing maintenance work

6. Enterprise elements – work (3) • Work hierarchy • Program • Project • Task • operation

7. Enterprise elements – decision (1) • Definition • A special kind of work that does not add direct value to a particular order • Nature of decision • Administrative activities in management • Initiate, create, review (QC), approve (control), distribute • Administrative activities in production (execution) • Work release • Monitoring • Measuring (IQC, IPQC) • Reporting • Control (re-assigning, re-scheduling)

8. Enterprise elements – decision (2) • Decision hierarchy • Strategic decisions • Strategic planning & approval • Tactic decisions • Aggregate planning & approval • Short-term capacity adjustment & approval • Operational decision • Bidding/contracting & approval • Production planning/scheduling & approval • Request/acquisition & approval • IQC/IPQC & approval • Project/shop-floor monitoring & control

9. Enterprises elements – resources (1) • Resource types • Material • Machine • Tools • Equipment • Facility • Utilities • Human resource • Capital

10. Enterprises elements –resource (2): material • Definition • Physical object on which work is performed by a resource • For engineering work, material may not be required, while in servicing, the customer could be viewed as the physical object (material). • Classification by completion status • Raw material • WIP • Finished goods • Material types • Classified by • shape and size, • application, • material properties, • value (ABC classification)

11. Enterprises elements – resources (3): Machine • Types (for discrete part mfg.) • Fabrication machines • Cutting, stamping, & blanking • Material removal • Forming/molding/casting/extrusion • Assembly machines • fastening • Joining and welding • Surface/finishing machines • Surface finishing • printing • packaging • QC machines • Inspection • testing

12. Enterprises elements – resources (4): tools • Types • Jigs • Dies • Molds • Fixtures • Attachments • Cutting tools • Gauges and measurement tools

13. Enterprises elements – resources (5): Equipment • Types • Benches/work areas • Material handling equipment • Pallets, crates, baskets, carts, lift tracks, conveyors, AGVs, ASRS, etc. • Heat treatment furnaces • Hood/drainage • Air conditioning • Transportation vehicles (official truck, coach bus, car) • Elevators

14. Enterprises elements – resources (6): Facilities • Types • Storage/warehouses • location>building>section>aisle>rack>cell • Workspaces • Location>building>floor>area>room>station • Parking spaces • Location>building>floor>area>section>lot • Passage aisles/staircases • location>building>floor>area>aisle

15. Enterprises elements – resources (7): Utilities • Types • Water • Air • Power • Gas • Phone • Data line

16. Enterprises elements – resources (8): HR • Managerial classification • Direct vs. indirect • Full time vs. part time • Straight vs. over time • In-house vs. virtual • Competency classification • By trade, skill/operation type, and skill level

17. Enterprises elements – resources (9): Computer & communication • Types • Hardware • Station • NB • PDA • Scanner • Printer • Projector • Software • Network • Server • Router • hub

18. Enterprises elements – resources (10): Capital • Types • Cash (flow) • (revolving) credit lines

19. Enterprise elements – information (1) • Definition • A special type of enterprise resource that is a representation of corporate data, process expertise relevant to its operation, and corporate intelligence with value to customers. • Information types • Corporate data • Process expertise • Corporate intelligence

20. Enterprise elements – information (2): Corporate data • Product data • Specifications, engineering analysis (technical approach), product design (BOM, 2D, 3D), QC plans, mfg. process plan, CAM data • Customer & sales data • Customer records • Bid and contract history • Supplier (material and service supplier) data • Supplier profile & qualification record • Performance records • Production data • Plant layout • Organization structure • Planned and actual production (work) data, (schedule, quality, and cost data)

21. Enterprise elements – information (3): Process expertise • Core competence • Competency (operation) modeling – • Activity: with possible reference to specific resources in terms of its competency type, difficulty rating, quality, and speed • Method: operation procedure, QC procedure, setup procedures, etc. • Constraint • Input requirement • Output requirement • Elemental operation (activity) types • Generic managerial operations: • initiate, plan, schedule, review, revise, abort, approve, amend, append, release, etc. • Productive operations: • machining, assembly, forming, etc. • Resource capability and capacity • Business processes • SOP definition • Process knowledge coupled with SOP.

22. Enterprise elements – information (4): Corporate intelligence • Business Process knowledge • Standard operation procedures (SOP) • Directives and guidelines • Best practices • Intellectual properties • Patents & trademarks • Trade secrets • Benchmarks • SWOT (strength, weakness, opportunity, threat) analyses • Case studies • White papers