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Theme 4: Making it Pay. Lesson 2: Using Word for electronic business communication. Ch 2.6 Using Word for electronic business communication P 231-243. Business letter. A formal way of communicating with people and organisations outside of the present company. attractive. Must be.
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Theme 4: Making it Pay Lesson 2: Using Word for electronic business communication Ch 2.6 Using Word for electronic business communication P 231-243
Business letter A formal way of communicating with people and organisations outside of the present company attractive Must be without errors to the point
Parts of a business letter Letterhead This format is for ONE PAGE Business letters Date Recipient: Title Name Address Salutation Subject of letter Body Ending Usually, 3 lines are left open for signature Author
The letterhead • The following information appears in the letterhead: Logo, business name, address, telephone number, fax number, e-mail / web address Happy Smiles Nursery School 12 Arend Street Linden 0524 011 666 9898 011 666 9899 happysmiles@absa.co.za
Activity 1-3 Explore Activity 1-3 p 234-235
Templates A pattern or blue print that can be used to design similar documents
Activity 4-6 Explore Activity 4-6 p 236-237
Memo • A message that is sent between individuals / offices within the same company. • Must be as short and simple as possible. • Must show: To: Grade 8 teachers To whom it is directed From: Secretaries From whom it comes 13 November 2006 Re: Final promotion marks Memo Date and subject Please remember that all marks must be in by 25/11/2006!
Activity 7 Explore Activity 7 p 238
Sending business communication • By hand: confidential information • Via e-mail: in body of e-mail or attached • Posting of business letters: create a neat envelope: Tools, letters and mailings, Envelopes and Labels Name and address of the recipient Sender’s details
Activity 8 Explore Activity 8 p 240
Sending business communication • Fax: the following information should appear on the coversheet First impression! Cover page must be short and businesslike
Activity 9 Explore Activity 9 p 240
Tips for making your work look more professional • Be neat, accurate and use language correctly. • Be logical and structured in what you communicate. • Don’t use too many or inappropriate fonts and pictures. • Work out a design to represent yourself or your company and use it on all your documents.
Activity 10 Check list Activity 10 p 241
Activity 11 Review questions Activity 11 p 242