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Understanding and Managing Workplace Stress: Strategies for a Healthier Environment

Learn about different types of stress, individual differences in stress responses, and effective ways to manage stress in the workplace. Discover how stress affects job performance, absenteeism, turnover rates, and even workplace violence. Explore strategies such as exercise, laughter, diet, and relaxation techniques to reduce stress and improve overall well-being.

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Understanding and Managing Workplace Stress: Strategies for a Healthier Environment

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  1. What is Stress? An imbalance between demand and ability to meet those demands in the allotted time frame.

  2. Types of Stress • Eustress • desirable outcome of stress • motivational results • Distress • negative outcome • results in emotional and physical illness

  3. Individual Differences in Stress • Stress Personalities • Type A vs. Type B • Pessimists vs. Optimists • Dempcy & Tihista’s Seven Personality Types • Gender, Ethnicity, Race • Stress Sensitization

  4. Dempcy & Tihista’s Seven Personality Types • Pleasers • Internal Timekeepers • Strivers • Inner Con Artists • Critical Judges • Worriers • Sabertooths

  5. StressorsPersonal • Fear • Resistance • Resentment

  6. StressorsOccupational • Role conflict • Role ambiguity • Role overload • Poor person/organization fit • Work environment • Change • Relations with others

  7. StressorsOthers • Minor frustration • Forecasting • Residual

  8. Organizational Consequences of Stress • Job Burnout • Job Performance (curvilinear relationship) • Increased Absenteeism • Increased Turnover • Drug/Alcohol Abuse

  9. Managing StressPlanning for Stress • Exercise • Laughter • Diet • Quit or reduce smoking • Sleep • Support groups • Self-empowerment • Coping skills

  10. Managing StressDuring and After Stress • Relaxation techniques • Time management

  11. Workplace Violence Perpetrators • Under severe stress • Male • 20 - 50 years of age • Self-esteem tied to job • Fond of violent films • Own several guns with ready access • Subscribes to Soldier of Fortune • Loner

  12. Reducing Workplace Violence • Security measures • Better employee screening methods • Increased management awareness

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