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WELCOME! NOREX Tampa Forum March 23, 2005. MANAGEMENT ISSUES. Topic 1 Communicating IT strategy to senior management team. Diana Sharkey Tampa General Hospital. Topic 2
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WELCOME! NOREX Tampa Forum March 23, 2005
Topic 1 Communicating IT strategy to senior management team. Diana Sharkey Tampa General Hospital
Topic 2 Cost Containment: In which areas have you found opportunities to reduce overall IT expenses – i.e. server consolidation, VMware, etc? Mike Herrin Tampa Electric
Topic 3 Please share success stories regarding chargeback or any other cost sharing strategy for IT services in support of on-going funding for IT infrastructure. Judy Lake City of Tampa
Topic 4 Interested in discussion on ITIL (Information Technology Infrastructure Library). Are many companies starting to implement this format? Gary Tice EverBank
Topic 5 Project management, program management, portfolio management, process improvement. Tom Burkhead AEGON
Topic 6 What is the level of support your organization has for project management, your perceived level of maturity in project management, and the challenges you currently have with project management? John Sage AEGON
Topic 7 Resource management as it pertains to project management. John Sage AEGON
Topic 8 Staff Competencies: Levels, criteria, measurement, maintenance. Diana Sharkey Tampa General Hospital
Topic 9 Certifications for Analysts (Project Management, Systems Expertise, I.e. Healthcare): How important are they? How widely used as criteria? Diana Sharkey Tampa General Hospital
Topic 10 Employment trends
Topic 1 Change Control
Topic 2 Development platforms (.net/ JAVA/ J2EE/ open source)
Topic 3 Web Development
Topic 4 Portals
Topic 5 Data warehouse issues
Topic 6 ERP experiences
Topic 7 Windows XP/SP2
Topic 1 Network monitoring products: What networking monitoring products are you using and do you report on trends in the distributed environment? Mike Herrin Tampa Electric
Topic 2 Desktop Management: What products are others using to manage desktops remotely? Mike Herrin Tampa Electric
Topic 3 What other companies are using a Blackberry Enterprise Server and what type of functionality for the business units are they leveraging from it? Gary Tice EverBank
Topic 4 Remote access
Topic 5 Patch management
Topic 6 Authorization and authenticaton
Topic 7 Identity management
Topic 8 PDA experiences / strategies
Topic 9 Single sign-on
Topic 10 Instant messaging
Topic 11 E-mail issues
Topic 12 Voice over IP
Topic 13 Telecom Trends
Topic 14 Wireless experiences
Topic 1 SAN experiences: Has anyone calculated TCO of SAN versus Local/Direct Attached Storage? Jeff Thompson Tampa Electric
Topic 2 What are people doing for storage management? HSM? Tools? Delete policies? Jeff Thompson Tampa Electric
Topic 3 DDT Implementations: Does anyone have any experiences with Disk to Disk to Tape implementations? If so, how widely is this technology deployed in your environment? Jeff Odgen Tampa Electric
Topic 4 Help desk issues: What standard metrics are others measuring at their help desk? Mike Herrin Tampa Electric
Topic 5 Blade servers
Topic 1 How do you convince management to apply more resources to security? J.R. Kennedy Hillsborough County Sheriff’s Office
Topic 2 How are you protecting against spyware? J.R. Kennedy Hillsborough County Sheriff’s Office
Topic 3 How are you cleaning up spyware? J.R. Kennedy Hillsborough County Sheriff’s Office
Topic 4 Are you doing anything to help protect you users from phishing? J.R. Kennedy Hillsborough County Sheriff’s Office