Oklahoma Association for Home Care & Hospice

1. Oklahoma Associationfor Home Care & Hospice Innovative Technology Symposium 2012

2. Home Health Tech Solutions and Security Presented By: James B Eggert

3. Welcome To Home Health Tech Mobile Technologies

4. Mobile devices • Laptop/Notebook • Netbook • PDA • Smart Phone and/or iPhone • Tablet PC

5. Tablet PC: Notable specs • Screen Size • Touch, Stylus, or Both • WIFI &/or Cellular • Keyboard Type • Camera • OS Platform • Durability • Battery • Performance Specs

6. Tablet PC: Operating Systems • Microsoft Windows • Apple iOS • Android • Linux (very rare)

7. Tablet PC: Performance Specs • Processor • Memory (RAM) • Storage (Hard Drive) • Size (almost irrelevant) • Speed • 5400 RPM • 7200 RPM • Solid State

8. Tablet PC: Connectivity • Hard Wired Ethernet (use when necessary and available) • WIFI • WIFI controller built-in to almost all mobile devices • Requires close proximity to a WIFI router or access point • Available in many restaurants, hotels, public places, and sometimes private homes • May require a password or key to access • Cellular Broadband • GSM, 3G, 4G/LTE, and others • Requires cellular broadband receiver • Some mobile devices have a built-in controller • If not, you may be able to use mobile phone as hotspot or tethered receiver • Requires paid cellular plan with local carrier

9. Tablet PC: Connectivity Platforms • Field Mode & Sync with Server • No WIFI or cellular required • No worries about loss of signal or connectivity • Need to re-attach to home network regularly • Inconvenient & cumbersome • Compatible platforms required • Data corruption susceptible • Live/Real-Time Always-On Connection • Requires constant and reliable source of WIFI and/or cellular connection • Risk of lost data or slow response (continued…)

10. Tablet PC: Connectivity Platforms • Live/Real-Time Always-On Connection (…continued) • Data always in-sync and up-to-date • Compatible platforms required • Efficient and productive (when good signal is available) • Live Virtual or Remote Desktop Connection • Requires constant and reliable source of WIFI and/or cellular connection • Fast response and no risk of data loss or corruption • Data always in-sync and up-to-date • Efficient and productive (when signal is good) • Various and multiple platforms work together

11. Tablets To Review • iPad • Asus Netbook T101MT Swivel • Asus Eee Pad Slider SL101 • Asus B121-A1 EeePad • Samsung Galaxy Tab • Samsung Series 7 Slate PC • Panasonic ToughPad A1 • Panasonic ToughBook H2

12. The New iPad Screen: 9.7” Touch Extreme Resolution Wireless: WIFI-n & 4G LTE Cellular Keyboard: Add-On Camera: Yes Platform: Mac iOS Battery: <10 Hours CPU & RAM: A5X HDD: Up to 64GB SSD Price: $499 and Up

13. Asus Netbook T101MT Screen: 10.1” Swivel Touch w/ Stylus Wireless: WIFI-n Keyboard: Built-In w/ Touchpad Camera: Yes Platform: MS Windows 7 Pro Battery: <6.5 Hours CPU & RAM: Atom N570, 2GB HDD: 320 5400RPM Price: Approx $780

14. Asus Eee Pad Slider SL101 Screen: 10.1” Gorilla Multi-Touch Wireless: WIFI-n Keyboard: Built-In Slider Camera: Front & Rear Platform: Android 4.0 Battery: <8 Hours CPU & RAM: Tegra Dual-Core, 1GB HDD: 16GB or 32GB SSD Price: Approx $650

15. Asus B121-A1 EeePad Screen: 12.1” Gorilla Touch w/ Stylus Wireless: WIFI-n Keyboard: Add-On Camera: Yes Platform: MS Windows 7 Pro Battery: <4.5 Hours CPU & RAM: Intel Core i5, 4GB HDD: 64GB SSD Price: Approx $1,550

16. Samsung Galaxy Tab Screen: 7.7” Multi-Touch Wireless: 4G LTE Keyboard: Add-On Camera: Front & Rear Platform: Android 3.2 Honeycomb Battery: <13 Hours CPU & RAM: 1.4GHz Dual-Core, 16GB HDD: 32GB + SD Card Price: Approx $550

17. Samsung Series 7 Slate PC Screen: 11.6” Multi-Touch w/ Stylus Wireless: WIFI-n & 3G Keyboard: Add-On Camera: Front & Rear Platform: MS Windows 8 Battery: (no specs offered !?!) CPU & RAM: Intel Core i5, 4GB HDD: 128GB SSD Price: Approx $1,350

18. Panasonic ToughPad A1 Screen: 10.1” Multi-Touch w/ Stylus Wireless: WIFI-n & 4G LTE Keyboard: On-Screen Only Camera: Front & Rear Platform: Android 3.2 Battery: Long-Life Li-Ion CPU & RAM: 1.2GHz Dual-Core, 1GB HDD: 16GB Flash Very-High Durability Price: Approx $2,100

19. Panasonic Toughbook H2 Screen: 10.1” Dual-Touch w/ Stylus Wireless: WIFI-n & 3G or 4G LTE Keyboard: On-Screen Only Camera: Yes Platform: MS Windows 7 Pro Battery: Long-Life Dual Hot Swap CPU & RAM: Intel Core i5, 4GB HDD: 320GB 7200 or 128GB SSD Extreme Durability Price: Approx $3,900

20. Other Brands To Check Out • Acer • Dell • Fujitsu • Lenovo • Toshiba

21. Thanks for attending! Up Next: Network Security

22. Network Security Topics • Hackers & Other Cyber Thugs • Viruses & ETDs • Routers & Firewalls • Servers & Passwords • Privacy & HIPPAA Compliance Tips

23. Hackers & Cyber Thugs • Who are they? • Where are they? • Why do they do it? • How am I vulnerable? • What can I do to protect myself?

24. Hackers: Who Are They? • Entrepreneurs • Geniuses • From all walks of life • Programmers • Thieves • Too smart for their own good, with a computer & internet connection!

25. Hackers: Where Are They? • Next Door • College Campuses • Living with Mom & Dad • Overseas • China • Russia • Third World Countries

26. Hackers: Why Do They Do It? • They are bored • They consider it a challenge • They want to create chaos • They want to make money

27. Hackers: How Am I Vulnerable? • Open Internet Connections • No Router or Firewall – Direct Connection • Weak Passwords • Unsecured WIFI • Open Shares • Open Ports • Especially RDC/Terminal Services! • Email Servers

28. Hackers: What Can I Do? • Knowing is half the battle! • Methods are always changing: Be Vigilant • Get a router • Set a stronger password • Password protect important or sensitive data • Get help! • Close open ports • Setup routers • Etc…

29. Viruses & ETDS • Most are developed by hackers • Anti-Virus programs are good, but can’t always help you • It’s fairly easy to protect yourself, as long as you know what to do: • BE CAREFUL WHAT YOU CLICK ON! • Make sure you can trust websites you are visiting • If they are “trying too hard” to get a click – don’t do it • Don’t trust official-looking anti-virus warnings • Be aware of your AV brand • If it’s asking for money, be VERY careful • Just because it says “Microsoft, doesn’t mean it’s legit” (or Adobe, etc…) • Viruses can’t run unless you give permission or access

30. Routers & Firewalls • Any router is better than nothing • Almost any router will provide basic protection from most attacks • Router VS Firewall • Router is usually simply a device for connecting computers and sharing internet and network resources • Most routers have at least some firewall functionality built in • A firewall is a must more advanced version of a router which actively inspects network and internet traffic for potential problems • Routers and Firewalls cannot always protect from viruses • Some firewalls can inspect files for malicious content • Must always be updated and relevant for current attacks • Hackers use viruses (especially Trojans) to get access thru firewalls • Most Important – routers/firewalls manage ports and traffic

31. Servers & Passwords • Check servers for open ports • RDC 3389; Email 110, 25; FTP 21, Telnet 23 • Check for unused or unknown Admin accounts • Know what all accounts are for – remove others • Check all accounts for remote access • Double-Lock policy for sensitive programs or resources • Set multiple authentication points • Use different passwords! • Test for vulnerabilities (you may need help with this (continued…)

32. Servers & Passwords (…continued) • Establish an organization wide password policy • Ensure strong password for anyone who has access to critical or sensitive data • Seven characters or more • Upper & Lower case letters • Numbers & letters • Special characters • Random as possible • Change passwords often

33. Privacy & HIPPAA Compliance • Disclaimer  • Concerns • Patient records on mobile devices • Unauthorized access to privileged servers or workstations • Be careful of others standing too close – may be able to read sensitive patient data • Theft of devices or other hardware with data stored locally • Tips • Passwords! Or use biometric authentication • Consider encrypting Storage Devices • Thoroughly destroy residual data on old hardware after upgrades, etc

34. Thank you for attending! The End