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Basics on new FamilySearch

Basics on new FamilySearch. click. #1 Problem . “I can’t remember my Sign-in name and/or password” If you have forgotten your Sing-in name, click on the Forgot link under the Sing-in name box. If you have just forgotten your Password, click on the Forgot link under the Password box.

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Basics on new FamilySearch

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  1. Basics on new FamilySearch click

  2. #1 Problem “I can’t remember my Sign-in name and/or password” If you have forgotten your Sing-in name, click on the Forgot link under the Sing-in name box. If you have just forgotten your Password, click on the Forgot link under the Password box. Let’s take the link for the Sign-in name. click

  3. Sign-in Name Help Only Members can have a Sign-in Name So click on the “are you a member” question. click

  4. Data Entry Enter Data just as you did for registration. click

  5. Just Checking Same check that was in the registration. click

  6. Finally Now you can see your Sign-in Name. Forgot password too? Or just need to sign-in. click

  7. Reset Your Password Answer Two of the three questions. click

  8. NEW Password You can put anything here that meets the requirement, even what you thought was your old password. Enter the password again to make sure you entered what you thought you did the first time. click

  9. Main Page or Home Page You can use Help Center to learn newFamilySearch. click

  10. Tabs Across Top Select the “Training & Resources” tab. click

  11. e-Learning Only get this if you are registered as a consultant. And I am notifying Salt Lake. click

  12. e-Learning Page https://help.familysearch.org/kb/elearning/en/lessontop.html?id=3WNZ2V7LLW On the left are nine power point classes. Information is a little old but still applies. click

  13. Help Center Screen Find Answers tab. Most asked questions. What’s new. Search looks for answers. click

  14. Your Question Type in your question. click

  15. Answers Search results Support gets their answers from this same Knowledge Base. click

  16. Home Page Helping someone. click

  17. Information needed Three items needed from the patron. Full name as recorded on the church records. Their birth date with the month spelled out and spaces. The default “Helper access number” is the last five digits of their membership number. click

  18. New sign-in Screen If you are helping over the phone, you do not see their screen. You see their data. You do not have to sign in as a helper if they can give you the Personal Identifier of the person they needs help. click

  19. Individual Summary Personal Identifier Summary data can be selected by you. Summary Data is what gets printed on the Family Ordinance Request (FOR) which get taken to the Temple for Temple cards. To be Continued. click

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