Housekeeping: BetaJet

1. Beta Products & TroubleshootingHousekeeping Products Dishwashing ProductsOPL ProductsLarge Laundry ProductsSummit E & XL TroubleshootingILS Systems Troubleshooting

2. Housekeeping: BetaJet • BetaJet • Proportioner using water & venturi • High flow for sink & bucket fill • Low flow for bottle fill • Indestructible cover • Labels don’t fall off; customized plastic ‘graphics bands’ snap into the cover • Units look good hooked together-no space in between • Large independent water filters dramatically reduce clogging from debris in water supply Patented metering peg makes clearing chemical clogs a snap!

3. Dishwashing • Tahoe • Single pump with time & speed mode • Inexpensive and simple set up, ideal for distribution business and small accounts • NS1000E • Stainless enclosure • 2-3 chemicals for high temp & low temp machines • Time or probe mode • Long-life flex rinse tube • Patented VCP software corrects for probe scale: • Reduces service calls • Gives better results • Sierra • Plastic water resistant enclosure • 2-3 chemicals for high temp & low temp machines • Time or probe mode • Long-life flex rinse tube • Patented VCP software corrects for probe scale: • Reduces service calls • Gives better results

4. Single Washer Laundry Dispensers Summit E • Single washer dispenser with 2-8 chemical pumps. • Uses small 100 series and/or medium 600 series pumps. • Auto formula select and other modes • Programs instantly using ‘clone’ function • Runs a max of 3 pumps simultaneously. • Data logging features and network capable via MNet/DNet. Summit XL • Single-washer dispenser 4-8 chemical pumps. • Uses medium 600 Series and/or large 100 RPM 2000 series pumps. • Runs a max of 8 pumps simultaneously • All programming & electronics other than the power supply are the same as Summit E • Data logging features and network capable via MNet/DNet.

5. Summit E & Summit XL Benefits • Programmer • Does double duty as a formula selector • Holds copies of setups so you can instantly program any number of dispensers • Allows laundry to select formulas by name rather than having to refer to a wall chart for a # • Data PCB • Allows reports to be generated from a computer showing chemical use, costs, etc. • Allows unified data for OPL and large laundry ILS dispensers, a capability most competitors lack • Reduced servicing costs • Thick wall pump tubes last longer than conventional tubes, reducing service calls • Speed control allows you to slow pumps down, increasing dosing accuracy and tube/motor life with viscous chemicals

6. Multi-Washer Laundry Dispensers ILS OPL • Handles up to 6 washers. • Uses 4-8 medium 600 series pumps • Integral POF (proof of chemical flow) • Optional Proof-of-Delivery feature • Data logging and network programmable via DNet ILS • Handles two washers • Uses 4-8 large 2000 series pumps • Integral POF (proof of chemical flow) • Perfect for installs on 3-4 large washers where no POD is required ILS Max • Handles up to 15 washers. • Washer hold ensures chemical goes into the washer at the right point in the cycle, even when using with the max number of washers. • Up to 10 large 2000 series chemical pumps • Integral POF (proof of flow) • Optional Proof-of-Delivery feature • Data logging and network programmable via MNet/DNet

7. Benefits of the ILS Dispensers Neater installation • Dispensers can be installed further from the washers. • Less wall space is occupied by dispensers. • Less tubing Improved cleaning results • Auto-prime prevents missed or short chemical feeds after a chemical drum is changed. • Low level alarm prevents poor results due to out-of-chemical situations. • Auto-calibration: ILS Max flow meter & ILS OPL float switch constantly recalibrate the chemical pumps, increasing dosing accuracy. Consolidated reporting • Consolidates chemical use info from all the laundry dispensers • Competitor systems just offer data for the dispenser, leaving out any single washer dispensers that are handling special loads.

8. Troubleshooting Summit E & XL

9. No Flow Alarm • If a no-flow alarm occurs, the pump action is cancelled. The dispenser will attempt subsequent feeds. A no-flow alarm occurs when: • An electrical or mechanical problem prevents a pump from working. • Dynamic water pressure goes below the working range of 15 PSI, or above 60 PSI with the Summit XL flush manifold (a flow switch wiring short can also produce this). • A trigger is active for longer than 5 minutes in smart relay mode. No more feed commands will be sent to the pumpbox for that trigger until the trigger turns off and back on. • The pumpbox detects that a pump has been running continuously for 5 minutes, at which point it turns off. • You try to prime a pump or run the flush with the flush manifold attached but no water supply; the alarm will appear on reverting to run mode from the programming screens.

10. System Alarm • A system alarm indicates system components (trigger module, pumpbox, or programmer), cannot communicate. • System alarms usually indicate a wiring problem (such as field splicing) leading to intermittent communication, a dirty plug, or a defective cable. • System alarms can be caused by electrical noise, such as when communication cables are coiled on top of the power supply, routed over 100’, or near other high voltage.

11. Flush Manifold No Flow Errors

12. Troubleshooting ILS Systems

13. Troubleshooting General Principals • Never be without a key to allow system access. • Use ‘known good component’, ‘suspect component’ swap method. • Most problems are not circuit board related, but are related to air leaks, programming, wiring, and COM port settings • Keep good spares available for diagnostics and replacement. First Steps • First step should be to use system events to find errors • Use interrogation mode to check self diagnostic screens. • To enter test mode for manual priming of pumps, turn key to ‘program’, and turn power off, keeping the button pressed as you restore power: • ILS Max: Hold down the menu button • ILS OPL: Hold down the blue button on the PCB

14. Finding air leaks • Air leaks can be the source of transport pump errors on ILS OPL & ILS Max • Low transport pump flow rates can be caused by air leaks • Check manifold for bubble leaks from fitting connections • If there are no air leaks replace transport pump

15. Troubleshooting triggers • Checking the trigger records, especially while running a load, can show which triggers aren’t coming on when you expect them • Cycle records shows total number of triggers and drains per load

16. Alarm Messages: Feed Rejected

17. Alarm Messages: Feed Aborted

18. Alarm Messages: Other

19. Errors from hydrogen peroxide • Peroxide has low conductivity so the POF and POD cells won’t see it, unless a conductive material is added during manufacture to it. If you are getting POF and POD errors, turn off POD and POF in the chemical setups screen. System events will show "POD assumed.” • If you don’t turn it off and it’s not conductive, errors, including “out of product” will result as the system won’t see the change in conductivity. The System Events screen will show all events and errors, but not all trigger logs, as shown above for the Beta ILS. “POF Failure” is usually due to lack of conductivity as with peroxide or air leaks.

20. DNet

21. DNet: Unidentified Loads Causes • Drain signal counts incorrect, or signal flickers • Trigger counts programmed incorrectly, or signal flickers Solutions • If a microprocessor machine, you can use a trigger for AFS, or automatic formula selection, to log triggers • If a chart based machine, program Load Classification Setups • If Load Classification Setups are programmed, troubleshoot them using cycle records

22. Flowmeter Issues Some damaged flowmeters only read ½ the pulses • This can make all dose sizes double size intended • May trigger replace tube alarm early (assuming flowmeter originally read all pulses and later only read half) • May trigger transport pump error (given flow reading of half may result in reading dropping below minimum, once chemical pump turns on) Solution • Enter pump setup screen and manually turn on transport pump for one minute, collecting output in bucket • Check output vs. calibration on screen, change screen setting, likely to half previous setting • Replace flowmeter at earliest available opportunity

23. Transport pump • If a transport pump fails to run: • Verify it’s correctly addressed • Verify drive wires are hooked up correctly • If either 1.5 GPM or 3 GPM have a flowrate of under 60%, they should be inspected for air leaks. If no air leaks are found, it could be the pump is nearing the end of its life and needs to be replaced. • If pumps are failing too soon: • Ensure continuous water supply • Verify no air leaks • Verify water temperature in specifications, check for debris in the valves (valve kit available) and add a 20 mesh filter prior to transport pumps. • When to change? Change out the transport pump when it’s weeping or the flowrate falls by about 40%, to 1.8 GPM (from 3 GPM) or 0.9 GPM on older 1.5 GPM transport pumps.

24. Beta Products & TroubleshootingHousekeeping Products Dishwashing ProductsOPL ProductsLarge Laundry ProductsSummit E & XL TroubleshootingILS Systems Troubleshooting