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Skype Created By Niklas Zennstrom in 2003. Today more than 370 Million people are registered globally. Skype is currently the largest international voice carrier. What does Skype Offer?. Free Skype-to-Skype calls Free video conferencing Cheap Calls to landlines and cellphones
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Skype Created By Niklas Zennstrom in 2003 Today more than 370 Million people are registered globally. Skype is currently the largest international voice carrier.
What does Skype Offer? Free Skype-to-Skype calls Free video conferencing Cheap Calls to landlines and cellphones International calls at competitive rates
Business Applications Skype-In – allows users to place calls directly to personal computers Skype to go – Allows users to make international calls from mobile phones at the same rate they use for their computer. Can be used on many different operating systems including mobile devices. • Can be used on Many different operating systems • Additional features include:
Pricing Flat fee of 2 cents per minute for calls across the US to non-Skype users. Calls can go up to $5.82 per minute for some international calls Skype also offers Monthly subscriptions for unlimited calls: 2.95/month Within the US and Canada 12.95/month Anywhere in the world
Skype is based on the peer-to-peer model rather than a client-server model
Session Initiation Protocol A standard protocol for initiating an interactive user session that usually involves multimedia such as video, voice, chat-gaming and virtual reality.
Skype integrated SIP into the peer-to-peer model which turns VoIP into a true IP communications network. • Skype for SIP is compatible with almost all protocols making it work well in many different scenarios.
For Example… Click-to-call buttons which allow users to contact call centers or personal computers directly from their websites
For Example… Free calls to the office when employees are travelling
Alternatives JaJah – Has no downloadable software. Users simply sign up and enter their number and the one they wish to call. OoVoo – 2-way video chat with payment plans for 3,4 or 6 participants. Similar to Windows live messenger but with higher quality and more options.
Advantages Free calls to and from Skype users. Businesses can connect entire offices with Skype through their existing phone lines. Skype for SIP allows “click-to-call” buttons to be placed on a business’s website.
Disadvantages Customer Complaints: Charging money to accounts without authorization Billing after Blocking accounts Poor Customer Service Privacy concerns – Rumored “back door”
Conclusion Skype is a great arrangement for businesses in need of free conferencing software or cheap telephone calls. More Simplistic options are available. For users in need of all-inclusive features, Skype is a great option with very large potential market.