270 likes | 646 Views
QA ROLES BY MANAGEMENT LEVEL (RA 9155). Quality Management System. Application of planned, systematic, quality activities to ensure that all processes employed will meet all requirements and standards.
E N D
Quality Management System Application of planned, systematic, quality activities to ensure that all processes employed will meet all requirements and standards. Focused on setting quality objectives and necessary processes that will ensure achievement Monitoring specific results to determine whether they comply with relevant quality standards & identify ways to eliminate unsatisfactory results
Form groups – 1 RO, 5 DOs • Each group lists down • RO - what the Region regularly does. • DO - what the School Divisions regularly do • Group the responses into service areas. 4. Consolidate groupings doneto be the basis for the outputs or deliverables or services of the region. 5. Validation of RO / DO services Activity 1: RO / DO Competencies
6. Each group will analyze and identify at least 3-4 core processes that the RO/DO needs to do to deliver the Output/ Deliverable assigned to them. 7. Presentation of output. Activity 2: ID of Core Processes
Core Processes for Quality Assurance in the Region/Division(Use Consolidated Group Output)
REGION CORE PROCESSES INPUT
Division CORE PROCESSES INPUT
Practice : • What are the significant processes Distircts do to capacitate schools? • Appraisal of Schools’ Improvement Plan • Technical Assistance on • SBM Implementation • Curriculum Implementation • Teaching, learning and assessment • Implementation of Programs / Projects • Provision of Education Resources • Professional development of Teachers / school Heads • by Activity: Quality assurance of processes
2. Each group to choose one (1) DO process to be quality assured. 3. Identify the desired phases of the work process ( i.e. milestones) from start to completion 4. Set the criteria for reviewing or assessing each milestone in terms of content and process standards . 5. Use the criteria to develop a tool (e.g. checklist) for reviewing completion/ accomplishment of a milestone. Activity: Quality assurance of DO processes
DO PROCESS:Instructonal Supervision of Teachers Identify the significant phases of work(i.e. milestones) of the process. Set the content and process standards for the first milestone Content standards – what characteristics the expected output of the milestone should have Process standards – how the output will be produced Prepare QA checklist for certification
Sample Process: Technical Assistance for SIP Development Milestones: • Identification of schools needing TA for SIP Dev • Content • Has selection criteria • Priority schools in the list meeting criteria • Process • Criteria evolved through consultation • Listing of priority schools done by a team following criteria • Needs Analysis of Priority Schools • Content • Identified needs relevant to SIP development • Needs prioritized according to SIP development process • Process • Needs identified by school planning team • Needs gathered through acceptable data gathering process and tool
Sample Process: Technical Assistance for SIP Development Milestones: • TA planning and resource preparation • Content • TA plan is based on needs of schools on SIP development • TA plan includes varied TA strategies • Planned TA activities / strategies appropriate to school stakeholders • Process • TA Plan is prepared by SBM Coordinator endorsed by T&D coordinator • TA delivery • Content • Delivery of TA is according to the TA plan • Process • Sessions provide for practice • M&E is done after TA session
QA Tool Template Certified by: __________________ Date of completion: ____________
Process: Technical Assistance for SIP Development Milestones: • Identification of schools to be provided TA Needs Analysis of Priority Schools • TA planning and resource preparation • TA delivery • M&E of TA delivery Practice
Process: TA Planning for Learning Resources for Schools Milestones: • Assessment of learning resource needs of schools • Development of Division LR-TA Plan • Implementation of Division LR-TA Plan • Monitoring, Evaluation and Adjustment of TA Plan Sample Process Milestones
Process Milestones • Content and Process Standards for the milestones • QA Tool Activity Outputs
Quality Assurance Process Flow • Identify the expected milestones of the division for a given process • Set the standards for each of the milestones in terms of content/output and process criteria • Review and assess each milestone based on criteria using document analysis and/or process observation • Certify completion of a division milestone
Practice • Divide the pax into four. • Choose one DO process and identify the number of milestones (4) for it. • Write “Criteria” – Content and Process • Show & Tell