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A Hospital without a Pharmacy - building a first class pharmacy service Anne Cope Associate Director of Pharmacy University Hospital Birmingham NHS Foundation Trust. Introduction. Strategic context Medicines Management Workforce redesign New Hospital Decentralised pharmacy service
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A Hospital without a Pharmacy - building a first class pharmacy serviceAnne Cope Associate Director of PharmacyUniversity Hospital BirminghamNHS Foundation Trust
Introduction • Strategic context • Medicines Management • Workforce redesign • New Hospital • Decentralised pharmacy service • Challenges ahead • Summary
Strategic context • Commissioning a patient led NHS • Choice, access and responsiveness • National programme for IT – Connecting for Health • Our Health, Our Care, Our Say • Shifting the balance of power • Foundation Trusts • Payment by Results • Cost Improvement Programmes
Strategic context – medicines management • Medicines Management Framework • A Vision for Pharmacy • Building a Safer NHS for Patients • Standards for Better Health • Choosing Health through Pharmacy • The Best Medicine
Medicines Management • Healthcare Commission • Acute Hospital Portfolio – The Best Medicine • Mental Health • Linked to Annual Health Check • Patient focus • Clinical focus • Efficiency and capability • Benchmarking
Changes to Pharmacy Workforce • Prescribing roles • Consultant Pharmacists • Skill-mix changes • Pharmacists with a Special Interest
What do patients want • The best from their medicines • Safe passage • Information • Flexibility • And FAST !
About UHB • Currently two sites • Queen Elizabeth (1938) and Selly Oak (1897) • £357m annual income • ~1200 beds • 500,000 patient contacts per year • 6,700 employees • Foundation Trust since June 2004 • Broad range of specialties • Royal Centre for Defence Medicine • R&D centre
Pharmacy and medicines at UHB • 135 staff • £35M pa on medicines • UHB Medicines “lead manufacturing unit” • Some “ward based pharmacy” services • Electronic prescribing (PICS) • Strong support within Trust for leadership and modernisation • Rating of “Fair” for Medicines Management in Acute Hospital Portfolio
Why have a hospital without a pharmacy • Deliver a high quality, patient focused service, through safe, clinical and cost effective use of medicines • Make the best use of the skills of the pharmacy team, within a multidisciplinary environment • Develop and utilise innovative technology to gain efficiencies and free up staff • Work collaboratively with patients and all partners, including the local health community and the private sector
How do we plan to deliver an effective medicines supply chain? Decentralised automation and pharmacy service Linked with e-prescribing and administration Supplier delivery direct to automation? Joint venture with private sector Contingency Plan
Working with commercial partners The 4 tests: • Is it in the interest of patients? • Is it consistent with local/national strategies? • Is it VFM? • Is it consistent with public sector values?
In-Patient Supply New Hospital Medication prescribed electronically Professionally checked by pharmacist and supply authorised if needed Medication collected from automation module
Out-Patient Supply New Hospital Options: • Automated “in house” pharmacy in New Hospital • Private sector run pharmacy • Electronic transmission of prescriptions (ETP) to private sector supplier • Homecare services
Pharmacy Stores Options: • Some retained stores function • Direct delivery by supply partner to clinical area or automation units • UHB Warehouse -WDL
Challenges: decentralised pharmacy service • Selling the vision • Ward based pharmacy/medicines management team • Patients own medication/ self administration/ dispensing for discharge • Role of clinical specialists • Corporate/Clinical Governance • Short timescale • Supply chain issues
Challenges: Supply chain issues • Availability of products through a single supplier • Ensuring Value for Money • Prescribers and key stakeholders as integral part of decision making • Response to emergencies • Non robot inventory • Medicines governance arrangements: • JIT - notification of shortages • interchangeability of products • potential for medication errors • critical medicines – stock holding • cold chain maintenance
Where are we now? • Competitive Dialogue Procurement Process • OEJU issued Jan 2007 followed by PPQ and Information Memo in Feb 2007 • Divided into Lots 1 and 2 • ITD1 bidders responses received and currently under evaluation • ITD2 documentation being prepared
Next Steps • Notify bidders of outcome of ITD1 • Issue ITD2 (probably end of July) • Evaluate ITD2 bidder responses • Undertake face to face dialogue with bidders • Issue ITT documentation • Plan SOH pilot • Contingency plan
Summary • NHS continues to undergo significant transition. • Changing the existing pharmacy delivery model will be challenging. • This will require a resilient corporate and clinical governance framework to ensure delivery of optimal organisational and patient benefits.