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Explore the Mobile-Stationary divide in Ubiquitous Transport Systems and its impact on road haulage companies. Learn about sociotechnical barriers, sensemaking in communication, and future standardization efforts. This research project involves interviews with stakeholders and aims to bridge technological and organizational challenges.
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Ubiquitous Transport SystemsAssessing the Mobile-Stationary Divide Magnus Andersson Rikard Lindgren Ola Henfridsson
Ubiquitous Computing in IS • Emergent research area • Lyytinen & Yoo 2002, Jessup & Robey 2002 • Special issue of Information & Organization, IFIP 8.2 2005
Ubiquitous Transport Systems • Ubiquitous computing entails opportunities for mobile organizations • UTS: Seamlessly integrated computing environments applicable to the transport industry
UTS: Stakeholders in context Managers Drivers Dispatchers Administrators
Research project • Collaborative effort involving researchers, systems vendors and road haulage representatives • Action Research (Susman & Evered 1978) • Dual goal: Change/improvement & generation of knowledge • Current status: Diagnose • Previous work • Interviews with representatives from 18 road haulage organizations • Expectations on UTS
Recent work • An assessment of the Mobile-Stationary divide. • Focusing on organzations trying to bridge the divide. • Studies of instances of UTS in 6 organizations.
Mobile-Stationary Divide • Sociotechnical barriers to the realization of UTS • Sensemaking in standardized communication • Organizational configuration in heterogeneous work flow management • Resource control management of mobile data sources • Overcoming these challenges is vital for road haulage companies seeking to interconnect various technological, social and organizational elements.
Future work • Collaborative mobile-stationary interface standardization effort involving systems vendors and costumer organizations.