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Assessment Symposium

Assessment Symposium. California Lutheran University Student Affairs Meeting April 6, 2006. Purpose. Assessment Symposium. Report assessment evidence and ways in which the evidence was and will be used to improve student learning and the quality of our service.

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Assessment Symposium

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  1. Assessment Symposium California Lutheran University Student Affairs Meeting April 6, 2006

  2. Purpose Assessment Symposium Report assessment evidence and ways in which the evidence was and will be used to improve student learning and the quality of our service. Live Action Research

  3. Benefits Assessment Symposium • Sharing of research and learnings (e.g. Program Review, Services goals) • Engages various members of the University Community • Listen, learn, and appreciate others

  4. Benefits Assessment Symposium • Supportive environment via roundtable format • Encourages assessment to become part of our practice • Research in Action!

  5. Guiding Principles Assessment Symposium • Simple • Meaningful • Reports “Work in Progress”

  6. CaliforniaLutheran University Dedicated to educating leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Core Values Excellence Service Diversity Respect Responsibility Courage Pursuit of Truth

  7. Features Assessment Symposium • 4 step model • 5 – 10 minute presentation • One goal • Standardized PowerPoint format • Review and practice sessions

  8. Assessment Cycle

  9. 4 Step Model Assessment Symposium • What goal was set? • What research design / measure was used? • What data were collected and what emerged from data (analysis)? • What recommendations can be made?Measurable goals set?

  10. Operations Assessment Goal Sample Reduce the number of complaints received from credential students

  11. Research Design Sample • Measures Used to Collect Data Toward Goal Progress • Established categories for complaints and recorded data daily Resulting from previous Data Analysis: • Created position of Student Service Coordinator • Provided additional training in customer service and technical areas • Implemented the development of staff professional portfolios

  12. Data Collection Results Sample

  13. Analysis of Data Sample • Fewer complaints received in areas with closer proximity of a credential supervisor. • Mis-advisement has the most room for improvement; most related to changes or confusion about state or university regulations or policies. • Fewer complaints were received in locations where professional development was regularly utilized. • Greater number of student-centered initiatives and fewer complaints received from areas where staff had developed professional portfolios.

  14. Future Goals Sample • Develop, implement and measure additional ways to communicate policies in order to decrease “mis-advisement” complaints. • Determine the relationship between complaints and participation in professional development and proximity of credential supervision provided. • Design and implement staff professional portfolios state-wide.

  15. Assessment Symposium • May 22, 2006, a.m. • Format

  16. Assessment Symposium California Lutheran University Student Services April 6, 2006 Written and Produced by Halyna Kornuta Director of Assessment and Educational Effectiveness

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