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Team Members : Krystal Brown, Jasmine Cooley, Aretas Coleman, Jeremy Lewis, Terry Kerr. overview. Organization History and Life Cycle External Environment Mission, Goals, and Strategies Organizational Culture and Management Interorganizational Relationships. History. history. history.
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Team Members :Krystal Brown, Jasmine Cooley, Aretas Coleman, Jeremy Lewis, Terry Kerr
overview • Organization History and Life Cycle • External Environment • Mission, Goals, and Strategies • Organizational Culture and Management • Interorganizational Relationships
Life cycle • nearly 35,000 Employees in 35 states,and growing
External Environment Uncertainty
External Environment • Air- Traffic Controller shortage • Competition • Fuel Prices • Air traffic disasters • Decline in customer demands • Economic downfall
External Environment External SWOT Analysis
External Environment Porter’s 5 Forces • Threat of New Entrants (H) • Capital Intense • Government Regulations • Excess to distribution channels • Economies to scale • Power of Buyers (H) • Switching cost • Differentiation of products • Information available
External Environment Porter’s 5 Forces Cont. • Power of Suppliers(H) • Switching costs • Substitutes • Difference between Products • Threat of Substitutes(M) • Rental Car Services • Rail • Bus • Ship
External Enviornment Porter’s 5 Forces Cont. • Rivalry of Existing Firms (H) • Mergers • Competition
Low cost leadership • High customer service
High Uncertainty • Opportunities • Threats • Resource availability
To Employees: • We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer
Defender Strategy • Low cost leadership • Chart on pg 73 • http://www.nytimes.com/2010/11/21/business/21south.html • http://www.bloomberg.com/news/2010-09-27/southwest-airlines-agrees-to-buy-airtran-for-1-4-billion-in-cash-shares.html
strategies • Internal process approach
Management • Size:nearly 35,000 Employees in 35 states,and growing
Interorganizational Relationships • Population Ecology • Variation->selection->retention • ecosystem