Information Management In A Global Economy

1. Chapter 1 Information Management In A Global Economy

2. What is Information? Information is data that has been organized and interpreted, and possibly formatted, filtered, analyzed, and summarized

3. Role of Information In Organizations • Information As a Resource • Information is an input into the production of goods and services. • Information As an Asset • The property of a person or an organization that contributes to a company's output

4. Role of InformationIn Organizations • Information As a Product • Companies can also sell information, the output of its production, as a product or service or as an embedded component of a product.

5. Role of Information Technology • Role of Information Technology • Information technology has allowed individuals, groups, and organizations to manage information effectively and efficiently.

6. Role of Information Technology • Information Technology (IT) • Includes computer hardware, software, database management systems, and data communication systems

7. Managing Information and Information Systems • Information System • Combines information technology with data, procedures for processing data, and people who collect and use the data

8. Managing Information and Information Systems Figure 1-3

9. Types of Information Systems • Automation Systems • Use information technology to perform tasks or to make them easier or less labor intensive • Example • The electronic key systems used by Marriott International

10. Types of Information Systems • Transaction Processing Systems • Process and record an organization's transactions • Example • A unit of business activity, such as purchasing a product, making a banking deposit, or reserving an airline seat

11. Types of Information Systems • Management Support Systems • Supply information that managers need to make decisions and coordinate their activities • Example • A human resources manager might use a management support system to evaluate the performance of an employee before deciding whether or not to give him a raise

12. Examples of Management Support Systems • Management Reporting Systems • Provide information that low-level managers need to make routine decisions • Decision Support Systems • Assist managers in making non-routine decisions

13. Examples of Management Support Systems • Groupware • Supports the group activities of managers and other workers • Executive Information Systems • Provide the information that top executives need to quickly identify problems, scan data for trends, communicate with employees, and set strategic objectives

14. The Scope ofInformation Systems • Individual Information Systems • Target a single person in the organization • Functional Information Systems • Address the needs of a function or department in an organization

15. The Scope ofInformation Systems • Enterprise Information Systems • Fully integrate the functions of an organization and provide a single, comprehensive repository for its information

16. The Scope ofInformation Systems • Inter-organizational Information Systems • Provide a common point of interaction and common repository of information for a company, its suppliers, distributors, customers, and/or shippers.

17. Why Managers Today Need to Use and Understand IT • To succeed in a global environment • To profit from the electronic economy • To focus on performance • To support a mobile workforce • To build individual capabilities and productivity

18. The Manager’s Job Figure 1-5

19. The Roles of the Manager • Gathering information and monitoring the environment • Sharing information • Leading, motivating, and coaching employees • Making decisions and plans

20. The Roles of the Manager • Distributing and Negotiating about resources • Resolving problems and developing strategic responses • Providing control

21. The Challenges For Effective Information Management • Managers Need To: • Collect, process, and disseminate information quickly and accurately to help their organizations compete effectively in today’s global marketplace

22. The Challenges For Effective Information Management • Using technology appropriately to meet information needs • Dealing with too little, too much, or conflicting information • Responding in a timely fashion • Ensuring cost effectiveness • Ensuring security

23. Ethical Principles of Information Management • Ethics -- the study of how to apply your moral standards to particular situations • Ethical principles • Harm minimization • Consistency • Respect

24. The Four-Step Management Approach Figure 1-8

25. End of Chapter 1 Information Management In A Global Economy