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Case study Japanese Management. by: Group 2: E.T. call home Aneta Hebrová Jan Knap Ondřej Kopecký Tereza Reymarová Lucie Zelenková. CONTENTS. Introduction Comparison (Japan x USA) Japanese management Chiba International, Inc. SWOT analysis Conclusions Sources. Introduction.
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Case studyJapanese Management by: Group 2: E.T. callhome Aneta Hebrová Jan Knap Ondřej Kopecký Tereza Reymarová Lucie Zelenková
CONTENTS • Introduction • Comparison (Japan x USA) • Japanese management • Chiba International, Inc. • SWOT analysis • Conclusions • Sources
Introduction • Briefhistory of Japan and USA regarding management dispositions, • skills • Applicability • success
COMPARISON Japan USA Belong to group Team players Substantial respect to authority Live to work Loyal to Company Collective responsibility Paternity style Monitoring by employees Slow decision making Individual Competitive Minimal respect to authority Work to live Loyal to Self Individual responsibility Directive style Monitoring by managers Quick decision making
JAPANESE MANAGEMENT Lifetime employment Accessibility of managers High self disciplined Respect property of others Loyalty and devotion to the firm „Company first“ Long-term training High quality of products
Chiba International • San Chose, California • 12- years tradition in the U.S. • Subsidiary of Chiba Electronics Company • Production of high-precision, sophisticated electronics parts • 24 (14) top executives , 70 (65) salesmen
ChibaInternational Philosophy • Fully satisfaction of customer’s needs • Achieve emoloyee’s fulfillment • Slow and careful way of implementing • Willingness to any activity if necessary • Zero-defect theory
ChibaInternational Meetings • Daily, departmental meetings • Social events and teambuildingactivities Sales Force • Serving customer goldenly • Identification with products • No commision basis • No marketing deparment
ChibaInternational U.S. Management • Collective hiring • In-house hiring • Prefering devotion to academic degree • Communication gap • Open back-forward communication
STRENGHTS: Closer relationships Non-competition among employees Consensus decision making WEAKNESSES: Slow promotion system High training costs No motivation OPPORTUNITIES: Prefering personality to education Challenge in time of crisis Tom Bata’s rotating system THREATS: Scope of company Nature of work Cultural differences SWOT ANALYSIS
Conclusion: Can be Japanese management applied in USA • - It is applicable • - Companies should adopt what fit them the most • - Particular solutions doesn’t guarantee success • - Differences are based on different historical and cultural background • - Scope and nature of business
SOURCES • ChibaInternationalInc.- „Cases in Management, OrganizationalBehavior, andHumanResources Management“ • Management andAccouting Web URL: http://maaw.info/JapaneseMain.htm • Business Resources, AdviceandFormsforLargeandSmallBusinesses URL: http://www.allbusiness.com/management/100362-1.html