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Understand how to emotionally connect with your audience online, bridging the gap between brand and consumer for increased sales. Learn to engage authentically and build lasting relationships to stand out in a crowded market.
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How can a brand connect with people online in a way that ultimately leads to a purchase?Ilana RabinowitzTwitter: @Ilana221@LionBrandYarn
Family-owned business since 1878
EMOTION A brain that can’t feel can’t make up its mind.
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Takeaways • People don’t buy from companies. They buy from people. Behave and speak in human terms (not authentic but real, not transparent but open). • Your brand is only as strong as the feeling it creates in people. • There is a fine line between connecting emotionally and being manipulative. Don’t cross it. Have reverence for what you are doing.
Takeaways 4. You don’t control what happens when you open yourself up online, but if you have earned respect, your friends will defend you when things get messy. • Should we engage is not the right question. Only ask where and how.