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H.- STUDENTS WHO ARE SENSITIVE TO OTHER MATES’ PROBLEMS. O “ALUMNADO AXUDANTE”

TRAINING ASSISTANT STUDENTS AND MEDIATORS IN OUR HIGH SCHOOL IES “AFONSO X O SABIO” (CAMBRE). Conflict ResolUtion for better ScHool management. H.- STUDENTS WHO ARE SENSITIVE TO OTHER MATES’ PROBLEMS. O “ALUMNADO AXUDANTE”. QUALITIES OF THESE STUDENTS They are willing to help others .

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H.- STUDENTS WHO ARE SENSITIVE TO OTHER MATES’ PROBLEMS. O “ALUMNADO AXUDANTE”

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  1. TRAINING ASSISTANT STUDENTS AND MEDIATORS IN OUR HIGH SCHOOLIES “AFONSO X O SABIO” (CAMBRE).Conflict ResolUtion for better ScHool management Xosé Ramos, 20

  2. H.- STUDENTS WHO ARE SENSITIVE TO OTHER MATES’ PROBLEMS. O “ALUMNADO AXUDANTE” • QUALITIES OF THESE STUDENTS • They are willing to helpothers. • Theyhelpand don’tjudge or messabout. • They are goodlisteners. • Theycreate an atmosphereof trust. They are interested in solvingconflictswithoutviolence. • They are patient, respectful and discreet. • Theyknow how to talk to otherstudents. • They can walk in otherperson’sshoes. Xosé Ramos, 2017

  3. G.- MEDIATION AS A TOOL TO TACKLE SOME CONFLICTS. • WHAT IS MEDIATION? • It’s a methodthatletus to solve a conflictpeacefully. • It’sanopportunityfor dialogue and communication. • It’sentirelyvoluntary and equal. • It’sconfidential. • Peoplewhomediate are neutral. • Itrequireshonesty and frankness. • Theydon’tthreat, don’tjudge and don’tpunish. Xosé Ramos, 2017

  4. G.- MEDIATION AS A TOOL TO TACKLE SOME CONFLICTS. • QUALITIES OF A MEDIATOR • Theyknowhow to be neutral, they try not to favourany of thepeopleinvolved in theconflict. • They are notprone to judge. • They are goodlisteners. • Theyknowhow to createanatmosphere of trust.They are interested in makingthestudentsinvolved in theconflictfeelgood and understood. • They are patient and willing to helpbothstudents. Xosé Ramos, 2017

  5. Basic procedure Xosé Ramos, 2016

  6. VI. BASIC PROTOCOL OF ACTION: Xosé Ramos, 2017 The Head ofStudiesoffersthestudentsinvolved in theconflicttheMediationas a voluntarystrategyto solve theconflict, whichwillbevalued as a mitigatingfactor. - The GuidanceDepartmentandPromotingSchoolEnvironmentDepartment(Dinamización deConvivencia Escolar ) (Mediationcoordination) willassignthemediators in each case. - PREMEDIATION (optional): each mediator, in order to gatherbackgroundinformationabouttheconflict, willmeetthelitigantsseparately. Thiswillalsoenable to confirmthewillingness of thestudents to goonwiththemediationprocess. - MEDIATION: Itwill be developedintothesessionswhich are consideredappropriate and in whichthemediators and thestudentsinvolved in theconflictwill be present.

  7. VI. BASIC PROTOCOL OF ACTION : Xosé Ramos, 2017 The Final AgreementwillbecommunicatedtotheGuidanceDepartment, tothe Promoter ofSchoolEnvironmentandthe Head ofStudies. -MONITORING: whenthecircumstancesrequireit, theMediationTeamwill monitor theconflict, in order to verifythedegree of compliance of theagreementsoritsevolution. -REGISTRATION: TheGuidanceDepartment and thepromoter of SchoolEv¡nvironmentwillhave a description of themediatedconflicts, withthenames of theparticipants and themediators, as well as the dates and thetype of agreements.

  8. Xosé Ramos, 2014 Mediation video with English subtitles https://youtu.be/qtNfLevvL9M

  9. Xosé Ramos, 2014

  10. Training 2015-16 Xosé Ramos, 2017

  11. THANK YOU VERY MUCH FOR YOUR ATTENTION! Xosé Ramos, 2017

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