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SYSTECH. C O R P O R A T I O N. Networking Your Peripherals. Systech Corporation Product Line Introduction. Don Armerding Vice President Software Development and Support. Agenda Overview Product Families Applications. Product Overview Port Server Families.
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SYSTECH C O R P O R A T I O N Networking Your Peripherals
Systech CorporationProduct Line Introduction Don Armerding Vice President Software Development and Support • Agenda • Overview • Product Families • Applications
Product OverviewPort Server Families • Primary Function: • Connect Serial Devices (printers, scales, • time clocks, scanners, terminals, …) • To a Host Computer • Through the Network • Secondary Functions: • - Dial/WAN Connections • - Routing
Product OverviewPayment Gateway Families • Primary Function: • Connect Legacy Dial Devices • (POS Terminals, Check readers, • ATMs, etc) • To a Payment Processor • Through the Internet or a Private Network
Key Features – NDS - Add serial ports - Reduce wiring costs - Share peripherals/devices - Support distant devices - anywhere your network reaches - No changes to your application software - our serial ports look and act like local serial ports - Easy to use - Support
Key Features – Payment Gateways • Reduce transaction cost • Cancel dedicated phone lines • Make better use of (justify) broadband connection • Reduce transaction time (sometimes) • All with no change to the POS device(s)
Product Families • RCS/5000 – (coming – NDS/5000) • 8-16 RJ-45 serial ports • RS232/485/422 (SW) • Built-in 10/100 switch • NDS/1000 - • 1-4 DB9 serial ports • RS232 or RS485/422 • 10BaseT or 10/100 BaseT • RCS/6000 – (coming – NDS/6000) • 8 DB9 serial ports • RS232/485/422 (SW) • Built-in 10 BaseT hub (10/100 sw in NDS) • NDS/6000 - • 2-4 DB9 serial ports • RS232/485/422 (SW) • Optional 10/100 switch • IPG/70xx - • 1 POTS (phone) ports • and/or • 1 DCE-only RS232 DB25 • 10/100 • IPG/71xx and 75xx - • 0-4 POTS (phone) ports • 0-2 DCE/DTE RS232 DB25 • Optional Modem port (dialbackup) • 10/100
Common Features • TCP/IP, 10BaseT or 10/100BaseT • LEDs - unit status, network port(s), serial ports • Reverse Telnet (telnet server) and NativeCOM • Telnet client • LPD • Command Line* and Browser interfaces • Login* • Software selectable serial electrical interfaces (RS232, RS485, RS422 – or DCE/DTE)* • PPP*, SLIP*, DOD* • Routing* • Network Address Translation* * Not on all families
Differentiating Features • Number of ports • Port connector types • POTS ports • HUB/Switch Ports • WAN option and Frame Relay • Parallel port
What can they be used for? • Windows COM Ports (with NativeCOM) • Unix Pseudo tty Ports (with rtn) • Remote Printer Ports (with LPD) • telnet Clients (access Unix or PICK servers) • Ethernet Multiplexer (connect serial ports across Ethernet) • Dial-In Server (similar to an ISP) • Dial-Out (similar to Dial Up Networking)
SystechApplication Focus in Key Market Sectors • Retail • Restaurants • Grocery • Convenience Stores/ Gas Stations • Basic Applications • Software/shared peripherals • Back Office • WAN • Telecommunications • Industrial • Manufacturing Automation • Process Control
Low Cost Ethernet Back Office Solutions NDS or RCS/5000 NDS or RCS/6000 PC PC Local Office Ethernet TCP/IP Data Terminal Parallel Printer Windows/Unix Server Serial Printer Time Clock Modem Scanner Bar Code Printer
Low Cost, Flexible Wide Area Access Home Office Remote Site 56KB, T1/E1 Frame Relay ISDN PPP FRAD FRAD TA/NT1 PC TA/NT1 CSU/ DSU CSU/ DSU Telco UNIX Server Ethernet TCP/IP PC NDS or RCS/5000 NDS or RCS/6000 NDS or RCS/5000 NDS or RCS/6000 PC PC Ethernet TCP/IP PC Modem Modem Windows Server
Telecommunications ApplicationsLocal Equipment Monitoring Switches Home Office PC NDS or RCS/5000 NDS or RCS/6000 Telco Switches PC
General Retail Applications Home Office POS Register PC NDS or RCS/5000 NDS or RCS/6000 Windows Server Telco Unix Server POS Register
Burger Fries Cola Telxon /Symbol Shared LANAccess To Kitchen Printers, Kitchen Displays and Legacy Equipment POS POS POS NDS or RCS/5000 NDS or RCS/6000 Ethernet TCP/IP RS-232 RS-422 Windows/UNIX Server Time Clock Oven Kitchen Printer Kitchen Display RF Controller
Telxon /Symbol Grocery ApplicationsLAN Access and Protocol Conversion For Legacy Scales, Clocks, RF Controllers Multivendor Applications Ethernet TCP/IP NDS or RCS/5000 NDS or RCS/6000 Windows/UNIX Server HOBART RS-232 RS-485 RS-422 RS-232 HOBART Time Clock TOLEDO RF Controller
Payment Network Payment Network Ethernet Connectivity, Routing, and Proprietary to TCP/IP Protocol Conversion For Electronic Payment Windows/Unix Server Store LAN NDS/6000 Ethernet TCP/IP VeriFone Terminals IVI/Checkmate Terminals
Multi-Lane Point of Sale Peripheral Server POS #1 POS #2 NDS or RCS/5000 NDS or RCS/6000 RS-232 RS-232 Ethernet TCP/IP Shared Money Order
Installed-Base POS Peripheral Upgrades POS New POS Peripherals Ethernet TCP/IP • LAN-Attached Peripheral Connectivity to Installed Registers • Eliminates Bus Slot Limitations • Reduces Field Installation Costs and Complexity • Optional Hub Feature Eliminates Need for Additional Ethernet Cabling To Lanes
Ethernet Connectivity and TCP/IP Protocol Conversion For Electronic Payment and Loyalty Windows/Unix Server Store LAN NDS/6000 Ethernet TCP/IP Customer Terminal Payment Controller Customer Terminal Customer Terminal Customer Terminal
VISA - JCP Telco Ethernet TCP/IP Telco PC POS Gilbarco Pump Controller PAM-1000 Telco Convenience Store Forecourt Communications Server POS Application Paypoints Modem Printer NDS or RCS/5000 NDS or RCS/6000 RS232 Modem Help Desk Windows/Unix Server Hub RS232 Gilbarco/Tokheim RS485 RS232 RS232 Tank Monitor RS232 RS232 Car Wash Ascend ISDN Money Order
Telco Ethernet Connectivity For Legacy/New Tank Monitors Windows/Unix Server NDS/6000 Remote LAN Ethernet TCP/IP Gas Tank Monitor Fuel Tank
Power Monitoring Application Electrical Switch Gear NDS/6000 RS-485 Relays to measure/monitor power Power Monitoring Application Local Area Network Server
Brief Systech History • - Established in 1981 • - Privately held company • - Headquartered in San Diego, CA • - Supplier for large OEMs • - Established reputation - 1,500,000 devices connected • - Business: Serial communications • - Originally: Unix Multiport • - Now: Windows/Unix Networked Serial Ports • - Market focus (not limited) • - Retail/Commercial • - Industrial
Documentation • CD Contains all Documents • Startup Guide • Hardware Manuals Specific to each model family Cover cabling, LEDs, specifications • Administrator’s Guides - configuration and operation • RCS Family • NPS Family • NDS Family
Host Software • Gives administrators access to our units • Gives applications access to our ports • Uses standard interfaces (COM, LPR, tty, etc) • Systech Provides: • NativeCOM (Windows) • rtn (Unix) • dtelnetd (Unix) • Port Server Utility (Windows) • r4000 maintenance utility (Windows, Unix) • Host OS Provides: • LPD • telnet, telnetd • DHCP/BOOTP • TFTP • Browser
Onboard Software • Boot Code (firmware) • - Self Test, BOOTP/DHCP, Firmware monitor • - Not on NPS or NDS family (BOOTP/DHCP in OS) • Operating Code • - All run time functionality • - May be compressed to fit in flash – if so, it takes ~20 secs to decompress
Setting Up a Unit • Assign an IP • Install and Setup Host Software • Set onboard settings (not necessary with NativeCOM) • Cabling
Assigning An IP Address • NativeCOM (demo) • DHCP • BOOTP • Terminal • Adopt-An-IP (arp)
Interfaces - NativeCOM Main Screen
Interfaces -NativeCOM (cont) Add Port Server
Interfaces -NativeCOM (cont) Status Screen
Interfaces -Command Line (RCS Only) Welcome to the SYSTECH RCS/4000 Remote Communication Server Password: (user) Session #1 Single-key Commands: Other commands: --------------- ? help slip term admin ppp stty hangup rlogin telnet Use BREAK or switch key to switch to next session 1/0>>admin Password: (admin) [admin:1/1*]>>expert [expert:1/2*]>>
Settings - Command Line (RCS Only) [expert:1/2*]>>show port 1 Port : port1 Baud Rate : 9600 Inactivity Timeout : 0 Character Size : 8 Stopbits : 1 Parity : none Switch character : <undef> Ignore dcd : yes Pin1 definition : DCD Input Processing : xoff Output Processing : xon Modem Name : generic Port Owner : jakka - COM3 Port Description : Configuration(s) : rtelnet
Cabling • Electrical Interfaces • RS232 • DCE (Data Communication Equip) - modems • DTE (Data Termination Equipment) - terminals, printers, etc • (basically everything except a modem) • DCE is designed to plug straight into a DTE • To connect a DTE to a DTE, need a null modem • Our devices are DTE (termination) devices
Cabling • Electrical Interfaces • RS422 and RS485 • Electrically the same • RS422 is point to point - usually 4 wire • RS485 allows a bus - usually 2 wire • Must be terminated at the receive end • Termination is external, except on NPS/1000 • A bias is provided to put the bus in a known state if no device is driving it.
Cables • Modem Signals (supported only under RS232) • DCD - Data Carrier Detect - detect device or connection • RTS/CTS - Ready/Clear To Send - flow control • DTR/DSR - Data Terminal/Set Ready - flow control • RI - Ring Indicator - call indication DCD is significant to us • By default on RCS, DCD must be present to start service on a port • By default on RCS, loss of DCD hangs up service on port • Can be disabled by telling unit to ignore DCD • This mode can be enabled on other products
Cables Most Peripherals are DTE devices so need a Null Modem Minimal Null Modem Cable: Full Null Modem Cable: RXD TXD GND RTS CTS DSR DTR DCD RXD TXD GND RXD TXD GND RTS CTS DSR DTR DCD RXD TXD GND (Requires that unit be told to ignore DCD)
Pinouts - RJ45 & DB9 Same as standard PC serial port
Pinouts - Parallel Same as PC DB-25 Parallel Port
Pinouts - WAN “A” signals used for RS232 and V.35 modes “A” & “B” signals used for RS422 and EIA530 modes Termination Required in V.35 mode
Maintenance • Operations • Update code in unit • Save and restore configuration • Download Product Data Area and Syslog/System Log • Send unit data to support for help • Tools • Command Line and TFTP (RCS products) • Port Server Utility (Windows) - demo • r4000 (Windows and Unix) • Browser can up/download on NDS
Debug and Diagnostics - LEDs • Status LED • Rapid Orange blink during self test • 1/2 second Orange blink waiting for BOOTP/DHCP (RCS) • 1 second Orange blink decompressing OS (RCS) • Solid Green - initializing OS (RCS) • Solid Green - waiting for BOOTP/DHCP (NPS or NDS) • Blinking Green - Ready! • Red - failed self test - blinks error code • 92 = memory failure • 99 = network failure • Port LEDs (serial, WAN, printer) • Orange/Dark when port is closed • Green when port is open • Blinking Green when data flows • Flashes Red momentarily on error