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Leaders in Fieldwork & Data Processing. Click your to move to each slide. LET US MANAGE YOUR DATA GATHERING . A QUALITY JOB AT A FAIR PRICE. We can manage your project from questionnaire fine tuning, pilots & fieldwork through to delivery of data . THE FIELD FORCE STORY.
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A QUALITY JOB AT A FAIR PRICE • We can manage your project from questionnaire fine tuning, pilots & fieldwork through to delivery of data
THE FIELD FORCE STORY FIELD FORCE established in 1995 by Peter and Marilyn Coulthart as a field and data processing consultancy dedicated to supplying honest and reliable data OUR NATIONAL MANAGEMENT TEAM has many years experience in all aspects of pen ‘n’ paper & computer interviewing and training of interviewers In 2010 FIELD FORCE became part of OZINFO GROUP We have therefore adopted the highest quality controls with ISO certification in data collection & analysis delivering expert field and data services.
THE SCOPE OF OUR WORK • CATITelephone interviewing • Street intercept interviewing • Shopping centre interviewing • Central Location interviewing • Shadow shopping, audits • On-line self completion surveys • Data Processingusing our own Ozquest software
Data Processing • Field Force utilises Ozquest for DP, CATI,CAPI & Web This user friendly and cost efficient package even allows for the ability to email to clients CATI & CAPI script for testing in a Windows environment • DP analysts are located at the Oz INFO administration office in Melbourne • Data can be provided in both hard and soft forms, either as printed A4 tables or raw data on a disk or via e-mail as PDF files; complimented with charts • Raw data can be provided in the following formats: - Ozquest - Surveycraft (SEQ) - SPSS - Card Image - Excel - ASCII file
Data Processing • We use OzWeb for those times when the on-line is the preferred method of data collection. • Full integration is seamless between OzWeb and CATI and CAPI data to allow multi-mode data collection • OzWeb-cam allows clients to track job progress and has a user friendly interface for on-line reports as charts or cross tabulations.
How Ozquest Handles Computer Assisted Telephone Interviewing SUPERVISOR sample manager & stats reports
How We Get High Quality Data? • Thoroughly tested Questionnaires • Quality interviewing fieldwork • Editing and validation • Coding to add value • Data entry accuracy • Data that iscleaned & checked
Who Are Our Clients? • Companies which can supply questions to answer research issues • Field Force can provide interviewing and data processing services • For clients who require help with questionnaire design and reporting we engage consultants • Field Force represents its clients with complete confidentiality at all times
BeyondIndustryQA requirements Data Collection controls delivering superior ISO quality and at the same time controlling costs by introducing efficiencies into the research process We supply field reporting which is invaluable to the full understanding of the data outcomes DP with safeguards to protect your data Our managers are aware of the tight margins in the industry and work with our clients to minimise costs and maximise quality
WE EXCEED • We implement the same quality assurance procedures on our projects throughout Australia • Site visits are welcome to observe our interviewing and quality procedures • Field Force implements the proven ISO procedures via its affiliation with Oz Info
SPECIALIST TRACKING TEAMSWe have special teams of interviewers who concentrate on tracking studies. For long term studieswe endeavour to keep the same team involved, having established “Monitor Guidelines” which aim to limit interviewer bias by fixing the maximum and minimum number of interviews conducted by an interviewer on any one tracking study.
OUR QUOTING POLICY When you request a quotation you will receive our detailed costing breakdown showing the specifications of the job with our charges which will help you better understand the basis of our quote A Project Manager will be your national Field Force contact to smooth track communication
Request For Quote • We can supply a costing once you supply the following information: • TARGET respondent • INCIDENCE of the target • DURATION of the questionnaire • DATA specifications • WE CAN SUPPLY A COSTING ON THE SAME DAY THE REQUEST IS RECEIVED
NEED A QUOTE ? For a firm, fast quote 1300 867 018 or 02 9966 4066 General ManagerPeter Coulthart
Internet Contacts... Send an email to:fieldforce@fieldforce.com.au Visit our web site for on line quote:www.fieldforce.com.au
Thank you for watching this presentation. We hope to be of service to you on your next project