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Performance Management

Performance Management. Falkirk Football Stadium 19 Nov 2009. Exercise . “ Our biggest challenge as a `partnership is…”. What is PM?.

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Performance Management

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  1. Performance Management Falkirk Football Stadium 19 Nov 2009

  2. Exercise “ Our biggest challenge as a `partnership is…”

  3. What is PM? “Performance management is about linking strategy to real results. It leads on from the development of strategy because it enables the location to assess whether it is achieving its strategic objectives and is, therefore, on track to realise its vision. The two are inseparable components that logically follow on from one another.” PriceWaterhouseCooper

  4. Performance Mangement • Ask people what they want • Develop a Vision to support it • Build a Strategy to deliver the vision • Manage the Performance in delivering the Strategy • Start again

  5. PM: Why bother? • Build an evidence base to inform the development of a town centre strategy • Define a vision and a strategy for your town centre (where your town centre wants to be) • Identify initiatives and actions to achieve your strategy (how are we going to get there) • Develop measures to track the achievement of your strategy (what have we achieved) • Build strategic linkages in your partnership landscape and develop your partnership’s strategic role.

  6. PERFORMANCE MANAGEMENT

  7. EXERCISE Gathering Information

  8. EXERCISE Relevant KPIs • Diversity of Use • Property • Customers • Accessibility • Crime & Safety • Environment

  9. Contact Martin Blackwell 07799 644 556 martin.blackwell@atcm.org

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