The Baldrige Model of Performance Excellence

1. The Baldrige Model of Performance Excellence A framework for continuous improvement

2. Baldrige Update (7/12/04) Part I – Introduction to Baldrige (7/26/04) Part II – Baldrige in the Classroom (8/16/04) Part III – Baldrige and the Board (8/22/05) Part IV – Baldrige and the Strategic Plan (Review of the Criteria) (9/12/05) Part V – Continuous Improvement Strategic Outcomes & Direction (9/26/05) Part VI – Baldrige Self-Assessment Results; Focusing on the Critical Few Ongoing continuous improvement updates

4. September 2nd, 2005 • District professional development day with a focus on: • District vision, mission, goals, core values and guiding philosophy • Alignment of Individual Career Development Plans (ICDP) to school improvement plans and the District strategic plan • Teacher evaluation process

5. Random Acts of Improvement Aim of the Organization Goals and Measures Aligned Acts of Improvement Aim of the Organization Goals and Measures

6. Aligned Acts of Improvement District Strategic Plan GOALS = Individuals, schools, departments, programs & processes

7. Performance ExcellenceAt All Levels…

8. It’s About Alignment! • Can we get everyone rowing in the same direction?

9. Putting Together The PiecesThe 7 Baldrige Categories • Leadership • Strategic Planning • Student/Stakeholder Focus • Information and Analysis • Human Resource Focus • Process Management • Performance Results

10. Category 1Leadership • Requires leaders to set and communicate direction consistent with stakeholder requirements • How do leaders set and communicate direction? • How do leaders monitor progress? • How do leaders model the use of the principles of quality management?

11. Category 2Strategic Planning • Translates stakeholder needs into goals, measures and action plans • How do we develop goals and measures? • How do we implement the plan? • How does each individual’s personal goals and actions support the plan?

12. Category 3Student & Stakeholder Focus • Defines the aim of the district, school or classroom • How do we determine stakeholder requirements? • How do we measure student and stakeholder satisfaction? • How do we build positive relationships with students and stakeholders?

13. Do you enjoy reading to learn?

15. Category 4Information & Analysis • Provides the foundation for aligned decision making in all areas of the system • How do we select and manage information? • How do we select and use comparative data? • How do we evaluate and improve information systems?

17. Category 5Human Resource Focus • Examines how the district, school or classroom enables workers to develop and utilize their full potential • How do we ensure collaboration and teamwork? • How are workers trained, educated and evaluated? • How do we measure and improve employee morale and well-being?

19. Category 6Process Management • Addresses how educational products and services are designed, implemented and improved • How do we design instructional and support processes? • How do we continually improve important processes using Plan, Do, Study, Act?

20. Quality Tools

22. Building on Past Activities…Where Could We Go Next? • Continue Action Research teams • Utilize quality tools and the PDSA process for data driven decisions • Continue to align student, classroom, school and District actions • Connect all employees to CSIPs and the District strategic plan • Continue driving toward student ownership and accountability for learning

23. Category 7Performance Results • Examines the district, school or classroom performance in key areas • What is the level of baseline performance? • What is our performance over time? • How do our results compare to similar districts, departments, schools or classrooms

24. Balanced Scorecard

25. Balanced Scorecard

26. The Baldrige Model of Performance Excellence A framework for continuous improvement