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Social Care – A Market Perspective David Potter – Director Manchester Healthcare 17 th April 2013. Agenda. Social Care Market – Key Drivers. What our clients are saying?. Key Drivers of Appetite. Future Outlook. Social Care Market- Key Drivers. Private Fee/Top-ups Vs Market Pressure.
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Social Care – A Market Perspective • David Potter – Director Manchester Healthcare • 17th April 2013
Agenda Social Care Market – Key Drivers What our clients are saying? Key Drivers of Appetite Future Outlook
Social Care Market- Key Drivers Private Fee/Top-ups Vs Market Pressure Changing Dynamics of Care Home Care Vs Care Home Ageing Popultation, Health & Social Care Bill Proposals Rationing of Care to the most needy The Social Care Bubble
Key Market Trends 2012 Source: Knight Frank Report 2012.
What our clients are saying? Internal Analysis/Survey Conducted:
September 2006 • Critical Success Factors • Strong management team (recognising and managing risk) • Good staff recruitment and retention policies • Strong inspection reports • Investment and re-investment in the business • Good relationships with Local Authorities • Niche/diversification • (emerging markets/flexibility/recognising local dynamics) • Size
Reasons for Success Purpose built care homes Experienced Care Home Operators Excellent CQC Reports Financials & Costs
Key Drivers of Appetite Asset Quality Supply & Demand Management Regulatory & Operational Strategy Staffing Fee mix
KPI’s Occupancy – and know your break even Average Weekly Fee Average Length of Stay Staff costs % turnover Maintenance Capex per bed EBITDA per bed
Specialist Care Asset Quality Complexity of need
Home care Working Capital Supported/Assisted Living models
Future Outlook Strategy Increased Regulation LA Fee Pressures Do nothing! Quality Focus Trip Advisor Inward Investment Required Cost optimisation product & service Growth in Boutique Style Homes Positive Demographics Effective Planning & Strategy
The Keys to Success 3 Q’s