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This study explores the characteristics, beliefs, and attitudes of respondents in relation to their tolerance for inaccuracy in physician performance ratings. It examines the notion that a one-size-fits-all approach may not be suitable for all patients. By analyzing consumer tolerance levels, important insights can be gained on patient decision-making processes when selecting healthcare providers.
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Choosing One’s Own Physician—Respondent Characteristics, Beliefs and Attitudes and Tolerance for Inaccuracy in Physician Performance Ratings Davis, Matthew M., Judith H. Hibbard and Arnold Milstein, Consumer Tolerance for Inaccuracy in Physician Performance Ratings: One Size Fits None, Issue Brief No. 110, Center for Studying Health System Change, Washington, D.C. (March 2007).