International Conference on Road Safety at Work

1. International Conference on Road Safety at Work Strategies to decrease the accidents in a private fleet company February 2009 Washington, D.C., USA

3. Analysis of the Transport Accidents From an Epidemiological point of view

4. Accidents in Transport Accidents Incidents Risk Factors Risks

5. Own damages Damages to third parties Minor damages Major damages High costs Injuries to own Injuries to third parties Multiple injuries Own death Death to third parties Multiple Deaths Accidents produce

7. Factors in the accidents Truck Load Environment Road Driver

8. Truck Load Driver Scenarios Road

9. Roads

10. Roads • Wide • Narrow • 1 lane • 2 lanes • 3 lanes • Highway • One way • Two ways • Straight • With few curves • With many curves • With increases • With decreases • With little traffic • With many traffic • Bumpy • Without bumps

11. Road • Where to rest? • Where to go to the bathroom? • Where to eat? • Where to clean up? • Where to take a bath? • With Heat • With Cold • Safe • Unsafe • Rainy • With fog

12. Trucks

13. Technology • Modern • Conventional • Traditional • Old • Without technology • With maintenance • Without maintenance • News • Semi-news • Irregulars • Olds Trucks • With sleeping berth • Without sleeping berth • With AC • Without AC

14. Remolques

15. T r u c k Trailer • News • Semi-news • Irregulars • Olds Singles & Fulls

16. T r u c k Trailer • Tires • News • Semi-news • Regulars • Old • Mixed • Without Load • With Load • Light • Heavy • Very Heavy

17. T r u c k Tractors and Trailers Maintenance • Periodically • Regularly • Occasional • When you can do it

18. T r u c k Tractors and Trailers • With Insurance • Without Insurance • Own • Rented

19. Drivers

20. Driver • Complexion • Thin • In weight • Over weight • Obese • Physical Condition • Excelent • Good • Regular • Bad • Age • Gender • Experience

21. Driver • Habits and customs • Food • Physical Activity • Medical Periodical Review • Smoking • Coffee • Alcohol • Drugs

22. Driver • Health Status • Healty • Visual acuity • Hearing • Diabetes Mellitus • Hypertension • Ulcus • Gastritis • Varicosis • Haemorrhoids • Joint problems • Back pain • Allergies • Heart problems • Dermatitis • Asthma • SLEEP APNEA • FATIGUE

23. Why accidents occur in good roads, with trucks and trailers in good condition and drivers in good health, and experienced fatigue? Why accidents happen ? ¿Why accidents don’t occur in bad roads, with trucks and trailers in bad condition and drivers with some condition, inexperienced and tired? Why accidents don’t happen?

24. What do you need to have an accident? Truck Load Enviroment Road Driver Who is in the middle of all the answers? The Driver

25. Get ready for the surprises that life can bring… Do not over trust…

26. Results Expected What to do?

27. Results Expected What to do? • Processes • Procedures • Regulations • Training • Machines • Technology • Experience • Time

28. Results Expected What to do? • Arrive • In time • Complete • Healthy • Without Accidents • Without Incidents • Back out • Processes • Procedures • Regulations • Training • Machines • Technology • Experience • Time

29. What to do? Results Expected • Arrive • In time • Complete • Healty • Without Accidents • Without Incidents • Back out • Processes • Procedures • Regulations • Training • Machines • Technology • Experience • Time Action Attitude Wanting to do Wanting to do well. Wanting to do very well. ALWAYS!

30. WARNING ICE Experience also crashed

31. T r u c k Accident Or Not Accident Enviroment Road Driver Attitude • Do what you must do • How to make it • When you must do it • With what to do it • For those who must do

32. SASSO Occupational Health and Safety Administration System Vision Mission Targets • Global Competitiveness • Workers and their families healthy • Companies safe • Contribution to care for the environment Business Support: To prevent diseases and risks of work Maintaining healthy and honest to all workers To identify, eliminate and / or internal control risks and the environment. Ensure that exist in every workplace prevention and care programs for health, as well as processes and procedures safe for workers, the assets of the company and the environment. Reflected in indicators

33. FEMSA Policy Safety, Industrial Hygiene, Occupational Health and Environment We must promote a culture of health, safety and environmental protection. Every work facility, supported on FEMSA’s guidelines and corporative support, is committed with the protection of our employees and their families health and physical integrity, as well as with the support of the community. It is imperative that the assets and production and administrative processes of the company are safe and should contribute to environmental conservation. The commitments should be based on the principle of shared responsibility: the company, employees and organizations.

34. Partners in healthy workplaces safe and healthy Health-oriented present and future needs Action Fields Healthy employees at every stage of their working lives Healthy employees prepared to face new threats to health Partners and Healthy Families in a healthy community

35. Key Processes of FEMSA Continuous Improvement Production System ELAB ENV DIST Sales System REQUIREMENT OF THE CLIENTS RESULTS SALES DISTRIBUTION Transport System LOGISTICS Y TRANSPORT Auto Responsability Sense Central Offices

36. Origin FEMSA Logistica (FL) founded in April of 1998 to take care of the logistic requirements of the filial companies and the Mexican market, at the moment Latin American. FEMSA Logistica is one of the companies that composes the unit of business Strategic Consumptions of FEMSA.

37. Facilities Presence in 50 cities of Mexico, Brazil, Costa Rica and Panama. Next in Colombia and Nicaragua.

38. 7 México DF • 8 Villahermosa • León • Morelia • Apizaco • Coatepec • Monterrey • Orizaba • Navojoa • Tecate • Guadalajara • Toluca 4 13 15 17 14 3 1 18 19 16 9 20 12 5 21 10 8 11 6 7 2 National Cover FL have facilities throughout all the Mexican Republic: 12 Operative Centers 2 Warehouses • Mexicali • Chihuahua 2 Bases de relevo • Cd Juárez 16 Mérida “In-house” Operations • Monterrey (almacén Famosa, OXXO, VitroPlano) • Guadalajara (OXXO) • Toluca (almacén Famosa) • México DF (OXXO) • Mexicali (OXXO) • Chihuahua (OXXO) • Ensenada (almacén Famosa) • Saltillo (Vitromex) • Culiacán (“crossdock” OXXO) • Querétaro (“crossdock” OXXO) • Veracruz (“crossdock” OXXO)

39. Personnel 4200 truck drivers and employees

40. Private Fleet We count on one of the greatest fleets of Latin America (25.000 units) and in highway we realized more than 4300 daily trips.

41. Safety Scheme

42. Drivers Training Pre Trip Inspection: Truck Drivers Trucks Rest in Route Daily Log Safety Manual SASSO

43. Vehicles • Antiquity of no more of 5 years • Maintenance • Preventives • Correctives • Express • Technology: • Motor Break • Dolly H • ABS Breaks • Electronic Transmision • Disc Breaks • New technologies: • Active Breaking Systems • Vorad • Roll Stability Control

44. Roads • We use highways in 95% of our routes • Speed limit of 50 Miles per hour • Road Inspections • Double Truck Drivers • Analysis of routes

45. Results Accidents per million kilometers KM

46. Keeping the concept to the Management General, the Safety is most important in the company, through results. Have policies and procedures updated Do what you must do as is done when it should do, what should I do. Respect and understand the different cultures of the staff in Mexico and other countries. Training at the rate of growth of the company. Challenges

47. Safety benchmark with international companies. Implement SASSO in Colombia and Nicaragua. Still searching new technologies of safety for our vehicles. Still efforts to bring preventive and corrective zero accidents in the company. Next Steps

48. Thank You Dr. Miguel Ángel González Osuna FEMSA Logística Monterrey N.L. México miguel.gonzalez@femsa.com.mx Participated in the preparation of this presentation Ing. Francisco Cabrera Becerra Ing. José de Jesús Viggiano Domínguez Ing. René R. Gutiérrez Rodríguez