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UNLOCKING THE MYSTERIES OF THE PAST

UNLOCKING THE MYSTERIES OF THE PAST. How to Verify Driver History. Are You A Slacker ?. People who only do what it takes to get by usually are not very successful The same goes for your safety program !!. Aim High to Succeed.

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UNLOCKING THE MYSTERIES OF THE PAST

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  1. UNLOCKING THE MYSTERIES OF THE PAST How to Verify Driver History

  2. Are You A Slacker ? • People who only do what it takes to get by usually are not very successful • The same goes for your safety program !!

  3. Aim High to Succeed • Verifying an applicant’s past history should not just be about compliance • Federal regulations are minimum standards a.k.a – just getting by! • Set you goals high to attract the best drivers

  4. What is Your Goal • If your goal is the minimum standards, what kind of driver are you looking for? • If your goal is to attract poor drivers, hiring poor drivers will take care of that for you • Good drivers attract other good drivers!

  5. What Is A Driver? • Employee, independent contractor, etc… • Witness, exhibit A, evidence • Keep in mind – all driver records are potential evidence in a court case • AND all drivers are potential witnesses in a court case!

  6. Hiring is a Two Step Process • Step 1 - Know what you are looking for in a driver • Step 2 – Investigate the applicant to see if he/she is what you are looking for

  7. Step 1 – Know What You Are Looking For • Establish company hiring standards • Min age • Min years and/or type of experience • Max number of accidents • Max number moving violations • Desired radius, home time, pay, etc…

  8. Step 2 – Investigate the Driver • STOP THE CYCLE OF ADDICTION • Investigate the driver to make sure he/she fits the established standards • Use the four keys to unlock the mystery of their past

  9. The Four Keys • Interviews – telephone and/or in-person • Application • MVR(s) • Employment History Checks

  10. Interviews • Use as a screening tool • Make a list of qualifier questions • Use established company hiring standards • If driver does not meet these qualifications tell them why and cut your loses • Take notes for future reference

  11. Application • Have consent forms in application pack • Do not accept incomplete applications • No blank sections, unexplained gaps, at least month/year on dates of employment, etc • Review application with driver if possible • Can catch errors/omissions and get clarification • ASK QUESTIONS!!!

  12. MVR • Must check ALL CDLs held in past three years • Watch for “surrendered” CDL comment – means there was a CDL from another state • “Failure to appear”, “Failure to comply” etc. goes to driver’s responsibility • Require driver to maintain current address

  13. Background History Checks • Studies show that more than 35% of people lie on their application – CHECK IT! • “That sounds right” is not a good response • Ask for exact dates when verifying employment • Ask the question – “Would you re-hire this driver?” • Listen to their tone, and listen to your gut!

  14. Why Insist On Exact Dates? • Applicant lists Company A: from Jan 99 to March 00, and Company B: from April to Dec 00 • Both companies say “that sounds right” • Actually, he worked at Company A from Jan 31, 1999 to Feb 25, 2000 and Company B from April 30 to Dec 1, 2000 • During this 63 DAY gap he worked at Company C and was fired for a positive drug test and has never been evaluated by a SAP

  15. Background Checks Continued • What do you do with these? • Out of business • Self-employed • Unemployed • Gaps in employment • How do you find company information? • Telephone • Mailing address

  16. Information Resources • Call Information (area code) 555-1212 • DAC • Safersys.org • Internet search engines & directories • Friends, associates in industry • State trucking associations • Chamber of Commerce • Tax Statements

  17. Compare All Sources of Information • Crosscheck all of the information • Do all the pieces fit?…don’t try to put a square peg in a round whole • Did a key open a hidden skeleton closet • Gaps in dates of employment • Hidden jobs • Hidden moving violations and/or accidents

  18. Stay Off the Slippery Slope • When you make an exception – you are changing your standards • One exception quickly becomes the rule • This fuels your addiction

  19. Who Cares Who or How We Hire? • The DOT • Your Insurance Carrier • Your Current Drivers • A JURY

  20. Stop Gambling With Your Company’s Future • The next roll of the dice could cost more than you can afford to lose • For addiction counseling, feel free to contact us any time…800-457-5255 Dmayer@mjai.com Lnugen@mjai.com

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