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From the Norrtälje Project to TioHundra

A UNIQUE COLLABORATION BETWEEN STOCKHOLM COUNTY COUNCIL AND NORRTÄLJE LOCAL AUTHORITY WITHIN HEALTH, MEDICAL SERVICES, AND CARE. From the Norrtälje Project to TioHundra. TioHundra The joint organization for health, medical services, and care in Norrtälje municipality. The Name Tiohundra.

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From the Norrtälje Project to TioHundra

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  1. A UNIQUE COLLABORATION BETWEEN STOCKHOLM COUNTY COUNCIL AND NORRTÄLJE LOCAL AUTHORITY WITHIN HEALTH, MEDICAL SERVICES, AND CARE

  2. From the Norrtälje Project to TioHundra TioHundra The joint organization for health, medical services, and care in Norrtälje municipality

  3. The Name Tiohundra • TioHundra (in English Ten Hundred) – a name that also is the phone number where one can reach all medical services in Norrtälje municipality:10 100 • Background: dialogues with the citizens in Norrtälje – the citizens desire of a simple way to locate in the health care sector • ”One way to enter”

  4. The Name TioHundra The name also has a historical connection and goes back to the time when Norrtälje was divided into various ”folkcounties”, such as Tiundaland*In practice, it meant that each county had to contribute 10100 men and 40 ships to serve the king. * The ”folkcounties” were divided into smaller areas; ”hundare” Each ”hundare” had to contribute 100 men and four ships to serve the king

  5. Background: the Norrtälje Project • Threat of closure for Norrtälje hospital • The hospital was spared – savings demanded and met at 20 Mkr (approximately 2,1 million EUR) for year 2004 • Project goal: To create a long-term sustainable and secure structure for the health, medical services, and care sectors in Norrtälje municipality

  6. Background: the Norrtälje project • The municipality was enforcing the project • Politically exciting – the different parties were in agreement • Form for political collaboration: common committee • Form for operation: jointly owned corporation, owned by the Association of Local Authorities and Regions • Streamlining, yes – but no specific savings were demanded

  7. Operational Form for TioHundra- Common Committee and Company Stockholm County Council TioHundra CommitteeTioHundra Administration Mission Norrtälje Local Authority Resources Health and care agreements/contracts Association of Local Authorities and Regions Health and Care CompnayTioHundra AB

  8. TioHundra Committee The common committee for health, medical services, and care in Norrtälje • Responsible for Norrtälje population’s medical services and care • The Committee has six members from Stockholm County Council and six members the Norrtälje Municipality • Budget: 1,7 billion SEK (approximately 180 million EUR) • The Committee’s administration has 50 co-workers and constitute of an ordering function (planning/reserving, follow-up, finances, and office) and a public authority function (aid/assistance assessment)

  9. TioHundra Committee Vision There is a big amount of trust with the population regarding safe, secure, and available health, medical, and care sector in Norrtälje

  10. The Care Company TioHundra AB Health, medical services, and care in Norrtälje • Care company that operates medical service and care on behalf of Norrtälje Local Authority and Stockholm County Council. • The company includes Norrtälje hospital, the prime care and the various care sectors • Turnover 1,4 billion SEK (approximately 148 million EUR) • 2 700 co-workers

  11. TioHundra AB Vision We have a unique capacity to face each individual’s needs and desires regarding medical services and care

  12. TioHundra AB Our work will be featured by: • High quality in all our efforts • Good availability that creates security • All contacts to be received kindly • Thoughts on how we want to work: • Communication and cooperation is important to us • We all have a possibility to assist in all situations

  13. Health and Care Processes that Better Work for the Customer’s Collected Needs • Complete health care planning with the patient prior to discharge from the hospital. • Joint health and medical documentation for the hospital, medical services, and care • Health and care efforts in the home that creates continuity and security • Better possibilities of finding one’s way in the care sector and to receive assistance should a problem arise • All contacts to be received kindly in order to assist and facilitate for the customer throughout the chain in the health and care sector

  14. Prioritized Areas of Improvement by the Management • Better medical services and care for the seriously ill among the older population • Immediately taken into custody- duty operation • Availability and contacts to be received kindly- ”one way to enter” • Improved health care documentation and communication between the care givers • Management development programs

  15. TioHundra AB Board of Directors Staff Departments CEO Human resources Vice CEO Finances IT - department Support/ Maintenance Surgery Orthopedist Care Norrtälje North Primary Care Norrtälje Psychiatry Medicin Care Norrtälje South Primary Care Hallstavik Rehabilitation Habilitation X-ray Children, youth, and family care Care Hallstavik Anaesthesia Intensive Care Care Rimbo Specialist departments Activity Areas

  16. A UNIQUE COLLABORATION BETWEEN STOCKHOLM COUNTY COUNCIL AND NORRTÄLJE LOCAL AUTHORITY WITHIN HEALTH, MEDICAL SERVICES, AND CARE

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