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MCIS Support Service

MCIS Support Service. MCIS SUG Meeting, 06 October 2009 Ross McCarron – Programme Manager Laura Verrecchia – Service Delivery Manager. Agenda. Incident summary Progress since last SUG Forward release schedule Service feedback… . Incident Summary. 58 new Incidents raised since last SUG

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MCIS Support Service

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  1. MCIS Support Service MCIS SUG Meeting, 06 October 2009 Ross McCarron – Programme ManagerLaura Verrecchia – Service Delivery Manager

  2. Agenda • Incident summary • Progress since last SUG • Forward release schedule • Service feedback…

  3. Incident Summary • 58 new Incidents raised since last SUG • 4 RDA raised incidents resolved outwith Service Levels • Summary of incidents types relate to: • Aggregate claim XML submission issues • General queries in relation to usage of MCIS and Cognos • Data manipulation to claims and re-profiling project dates

  4. Progress Since Last SUG • Release v2.3.4 (Irregularity and Clawback Enhancements) • MI Deployments • Further Payment Interface Testing (EEDA) • R3 Declarations development underway

  5. Forward Release Schedule

  6. Additional Requirements • Additional requirements identified but yet to be prioritised • Revision to claim expenditure to support public and private funding • Revision to support Major projects (core user upload and amendment of N+2 target/profile) • Revision to support CA 5% checks • Maintenance of programme details

  7. Service Feedback…

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