Collaborate to Win with Satyam’s Collaborative Enterprise Solutions

1. Collaborate to Win with Satyam’s Collaborative Enterprise Solutions

2. The Roadmap • Introducing Collaborative Enterprise Solutions • CES Practices & Solutions • Collaborative Commerce • Enterprise Management Systems • Enterprise Business Integration • Alliance Partnerships • The CES Value Proposition

3. Collaborative Enterprise Solutions • We create value for the customer by providing leading end-to-end solutions in the collaborative business solutions environment. We leverage our profound understanding of processes, industry verticals, and leading-edge technologies.

4. Our Space BUSINESS E N T E R P R I S E S O L U T I O N S Enterprise Solutions E-Market Management c-SCM Groupware Solutions c-Product Commerce Knowledge Management

5. Our services span... Systems Integration Solution Architecting BUILD Software Deployment Business Process Re-design EVOLVE / PLAN OPERATE/ EXECUTE LEARN Strategy Consulting Customer Support Training

6. The Collaborative Commerce Practice

7. Looking beyond... • Do you want to collaborate with your partners to offer joint promotions, aggregated solution bundles, and coordinated order fulfillment? • Are your traditional linear supply chains experiencing tension, discordance and upheaval?

8. Looking beyond... • Do you want to pro-actively involve your suppliers and customers in product design and development throughout the product’s life cycle? • Are you looking for a solution to harness the power of the Internet to enable geographically dispersed suppliers, partners and customers to work together as a single, unified whole?

9. Is your existing • e-business model adequate in creating REAL VALUE?

10. Our Space The Evolution of e-Business EDI BROCHURE WARE PERSONAL -ISATION PROCUREMENT MARKETS COLLABORATIVE E-MARKETS Data Centric ContentCentric Transaction Centric ProcessCentric Our Space

11. CUSTOMER SUPPLIER COLLABORATIVE e-MARKET ENTERPRISE e-Procurement (SOURCE, NEGOTIATE, CONTRACT) Enterprise Management Systems E-Marketing (LAUNCH, MARKET, SELL) CUSTOMER’S BACK-END SYSTEMS SUPPLIER’S BACK-END SYSTEMS c-Supply Chain Management) (FULFILL, SERVICE, SUPPORT) c-Product Commerce (PLAN, DESIGN, BUILD) VALUE-CHAIN

12. COLLABORATIVE e-MARKET NETWORK

13. To ‘Value-based’ Collaboration From ‘Simple’ Transactional Commerce • manages complex supplier-customer relationships (vs. simply buying things) • characterized by dynamic discovery, negotiation and support processes; solution aggregation involving collaboration • promotes market stickiness (branding, target marketing, personalization and vendor qualification) • Collaboration in product development management throughout the product life cycle involving partners • extended supply chain of partners promotes visibility, CFPR, synchronization and responsiveness • Simple, static processes • Discrete, spot transactions • ‘One shoe fits all’ offerings • Promiscuous relationships • Enterprise-focused SCM & Product Development The Thin Butterfly The Fat Butterfly Price vs. Value Passive vs. Proactive Product vs. Solution Catalog Management Solution Center for Collaboration

14. C-Commerce Solutions A combination of the right strategies, processes, and technologies • Value-based e-markets & Corporate Hubs • Collaborative Supply Chain Solutions • Collaborative Product Commerce Solutions

15. Value-based E-Marketplaces & Corporate Hubs • Delivered through the ActiveMarketTM platform • Market makers can now • provide new value services to suppliers and customers in order to drive and maintain market liquidity • deliver services that promote supplier-customer relationships and increased marketplace participation • Product manufacturers and service providers can now • team with suppliers, partners, and customers to extend their market reach and promote customer loyalty.

16. The ActiveMarketTM Solution • based on Java (J2EE), XML and collaborative agent technology, speed of deployment, scalability, and flexibility • process-centric foundation based on collaborative agent technology • several e-market models are enabled by ActiveMarketTM

17. Collaborative Supply Chain Solutions • Supply Chain Diagnosis and Assessment Studies • Supply Chain Prototyping & Supply Chain Reengineering • Implementation of Solutions around products • Integration with other products/technologies • Off-shore Support Centers

18. Collaborative Product Commerce Solutions • Design Engineering - Visualization & Collaboration • Design for Manufacture, Assembly & Support • Configuration Management • Component Supplier Management

19. The value proposition for Collaboration Collaborative Commerce Vs Transactional Commerce • Static, simple processes • Dynamic, complex, processes • Extended Enterprise Collaboration • Discrete, spot transaction • Customized, value-based solutions • ‘One shoe fits all’ offerings • Promiscuous relationships • Long term relationships • Cost Cutting • Market Expansion “Exchanges will have to add collaboration to create stickiness. Simple buy/sell transactions will be almost free – like e-mail. Winners will establish ‘platforms’ that link deeply with their customers.” - Morgan Stanley

20. The Enterprise Management Systems Practice

21. We endeavor to increase business value from IT for our customers by envisaging and delivering full life cycle end-to-end business solutions

22. Enterprise Management Systems Solutions • Collaborative Business Intelligence & Knowledge Management Solutions • Enterprise Solutions (PeopleSoft) • Groupware Solutions (Lotus Notes)

23. Epicentric Plumtree The C-BI & KM Framework Autonomy Enterprise Knowledge Portal ( Front-end for Knowledge Services ) Knowledge Client Autonomy Search & Delivery Engine Hummingbird Copernic Hummingbird Document Management Data Mining Knowledge Processes Documentum OLAP Collaboration Lotus Notes Tracking & Workflow Engine Data Warehouse ( Back-end for Knowledge Services ) Knowledge / Data Repository Knowledge Base Directory Administration Security Replication Communication

24. Our E-learning Space Satyam’s end-to-end E-learning solution offering spans course development to hosting and administration. This can help an organization train its employees, attract customers, educate vendors and suppliers, streamline design processes, support e-business initiatives, and leverage the intellectual capital of the entire organization within a short time.

25. The Learning Management system enables... • Delivery of courses to learner • Administration of courses (CBT+WBT+ILT) • Tracking learner’s performance • Maintaining training history • Administration of third party WBTs as well (AICC compliance is a must)

26. Satyam’s Offering • We can deliver the complete solution which includes: • Learning Management System • Application Service Provider • Web Based Training (WBT) Development Methodology • WBT Runtime Engine • WBT Development Engine • Course Development

27. Enterprise Solutions - Peoplesoft CUSTOMER RELATIONSHIP MANAGEMENT ENTERPRISE PERFORMANCE MANAGEMENT HUMAN RESOURCES MANAGEMENT FINANCIALS SUPPLY CHAIN MANAGEMENT eBUSINESS

28. The Enterprise Business Integration Practice

29. The Enterprise Business Integration practice integrates the diverse solutions offered by the c-Commerce and Enterprise Management Systems practices through IT architecting and consulting to offer a truly end-to-end solution that leverages the synergy between these practices.

30. Enterprise Business Integration focus Enterprise Solution Integration IT Solution Architecting Business Solution Architecting Enterprise Business Integration Strategic Planning for Information Technology • focus on planning and design processes which allows the enterprise to understand and evaluate business model options, technology and architectural options. • a deployment process that prioritizes the solution options, future-proofs the architecture and allows the enterprise to grow into the desired strategic business model

31. What’s the space we are talking about ? EXTERNAL TRADING PARTNERS ENTERPRISE eMarkets & Corp Hubs ENTERPRISE SOLUTIONS BUSINESS PROCESS MANAGEMENT WORKFLOW SOLUTION INTEGRATOR (EAI) C-SCM CUSTOM APPS SOLUTION INTEGRATOR (B2B) BUSINESS INTELLIGENCE & KM LEGACY SYSTEMS C-Product Commerce

32. Enterprise Business Integration Offerings • Enterprise Business Integration Solutions • Business Solution Architecting • IT Solution Architecting • Strategic Planning for Information Technology

33. Alliance Partnerships

34. Documentum Sharing a Commitment

35. We have a complementary partnership CES (Service Provider) Alliance Partner (Technology Provider) IT Architecting & Consulting Business Process Redesign Software Deployment Systems Integration Training & Customer Support Application Vendors Hosting Providers Security Vendors Technology Platform Content Providers Trading Community Carrier

36. The CES Value Proposition

37. Why is CES a preferred alliance partner ? Because we deliver the value proposition... ... to facilitate quicker and greater exploitation of the window of opportunity in the marketplace .. by gaining access to Satyam's existing Client relationships, particularly the SRMs (Strategic Relationships Managed by Satyam) ... by augmenting your sales effort with Satyam's own ... through synergies with the practices that Satyam has with other Product Providers ... by offering the ASP model and leveraging on Satyam Infoway’s infrastructure and competence as an ISP With a large pool of skilled resources... Leveraging Satyam’s Key Relationships... Increasing your Sales Strength... By expanding the Market opportunity... By opening up the SME (Small and Medium Enterprises) segment...

38. What’s the value proposition for the customer ? • Vertical Domain Expertise Manufacturing Banking & Finance Healthcare Insurance Telecom • Horizontal Domain Expertise Supply Chain Operations Logistics Maintenance and Repair High caliber consultants Proven Record of Customer Satisfaction Best-of-breed leading-edge methodologies World-Class Infrastructure

39. CES People

40. We have the right skills for project ownership and execution Project Mangers (23) Business Consultants (59) Technical Consultant (138) Practice / Alliance Mangers (10) CES People Distribution Total 230

41. Our skill sets span the entire collaborative space No. of People in each Practice EMM (66) C-SCM (17) C-PC (8) PeopleSoft (16) Lotus Notes (62) C-BI & KM (47) CES Solution Integration (4) CES People Distribution Others (10)) Total 230

42. Our consultants have the right qualification. . . No. Qualified as Engineering & Sciences MBA Commerce Others CES CES People Distribution Total 230

43. . . . extensive, relevant, and high quality experience Total Years of Experience Less than 3 years 3 - 7 years 7 -12 years More than 12 years CES CES Total 230 CES People Distribution

44. Our Key Customers

45. Our Key Customers (cont.)

46. Thank You!