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Technology at What Cost?

Technology at What Cost?. David Ludwig Maricopa County Environmental Health. How does a Department determine if Technology is the Right Technology?. Ask ?. What are we starting with? What are we willing to spend in Hardware? What are we willing to spend on Software?

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Technology at What Cost?

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  1. Technology at What Cost? David Ludwig Maricopa County Environmental Health

  2. How does a Department determine if Technology is the Right Technology? Ask ? • What are we starting with? • What are we willing to spend in Hardware? • What are we willing to spend on Software? • What time frame would we like to see results? • How much training will it take before we can count some beans?

  3. Hardware? • Desk Top Computer - • Lap Top Computer – • Tablet Computer – • Print In the Office – • Print with a Portable Printer in the Field –

  4. Software? • Develop In House • Purchase Canned Package Don’t forget the Server $$$$

  5. Lets compare Costs!! Maricopa County (In House Developed System) to NACHHO – Paragon’s Packaged System

  6. Maricopa CountyIn House Developed Program Freedom to Develop from Scratch Free Standing – Internal Security Hired Support Longer Start Up Period in terms of Development

  7. Paragon & NACCHO • Collaborated on the development • NACCHO provides Pre and Post-Sales Support • Paragon provides technical support

  8. Secure Information • Requires Authentication By Inspectors • User List Maintained By Application Administrator…from A Browser But… The Public Does Not Have To Authenticate To Browse Inspection Information

  9. Secure Information

  10. User List Maintained By Registrar • Invites Users To Join • Determines Their Roles • Can Disable Temporarily

  11. Broad Functionality • Database Contains: • Establishment Profiles • Inspection Reports • Complaint Tracking • Follow-Ups… Tracked For Compliance • Variances, Hold & Do Not Distribute , Suspension Notices, Release Notices, Hearing Notice & Record of Hearing • Electronic “Yellow Sticky Notes” • Attached Files e.g. Digital Pictures, Word Files

  12. Establishment Form…Related Docs

  13. Establishment Form…InspectionHistory

  14. Standard Inspection Format • Food Establishment Inspection Report Developed By CFP • Includes the FDA’s Food Code As Support Documentation • These Will Be The Starting Point… • Easily Customized To Use Local Food Codes • Will add other types of Inspection forms, such as Swimming Pools, Septic Tanks etc.

  15. Standard Inspection Format

  16. Point and Click to Select Violations

  17. On-line Access To Food Code

  18. Violations in a Violation Library

  19. Violations are Edited by Administrator

  20. Standard Inspection Format

  21. Complaint Tracking

  22. Inspectors Can: • See Inspection Reports In A Variety Of Ways… • All Establishment • Their Own Establishments • Their Calendar of Scheduled Inspections • Create Establishments Documents, Inspection Reports and Notices • Print: • Inspection Reports and Notices…signed by the PIC if using a Tablet PC

  23. Inspector Views

  24. Inspector’s Calendar

  25. Managers Can See: • Establishments By Inspector • Overdue Inspections • Complaints • Time Tracking • Inspectors Calendars Administrators Can: • Modify Keyword Lists • Approve Registered Users • Change Violation And Recommended Resolution Text Registrars Control Who Uses The System

  26. Inspections Can Be Ad-hoc Or Scheduled • Establishments & Inspections Can Be Re-assigned • We Can Develop Multilingual Versions Of The Application

  27. Re-Assign Some Establishments

  28. Re-Assign All Establishments

  29. Re-Assign Single Inspections

  30. Flexible Access • Browser Access…from anywhere! • Wireless, Connected Or Disconnected • Inspectors Can Fill Out Paper Forms • Or use Laptop Or Tablet PCs… • Handwriting & Voice Recognition

  31. Public Access… • Browser Access • Incorporated With Their Existing Web Site • Search By Restaurant or Street Name • See Inspection History • Dates and # of Critical Violations • Drill down to Inspection Detail: • Violation Text • Recommended resolution • Compliance Date

  32. Public Access a Link On Your Site • Browser Access…incorporated With Your Existing Web Site • Simply Add A Re-direct To Paragon’s Site

  33. …Linked To Paragon’s Site • Their Web Page looks the same as Yours • Search By Establishment or Street Name • Returns a List of Matches

  34. Public Can Select An Establishment • Sorted By Street Number • Search Can Be Further Narrowed • Select Establishment From The List

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