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Voice Collaboration: Integrated One-Click Conferencing

Voice Collaboration: Integrated One-Click Conferencing. February 17, 2010. About PBworks. Founded 2005 Hosts over 1,000,000 workspaces for 85,000+ businesses Four different product lines Basic: Free, consumer use Academic: Classrooms, schools, districts

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Voice Collaboration: Integrated One-Click Conferencing

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  1. Voice Collaboration:Integrated One-Click Conferencing February 17, 2010

  2. About PBworks • Founded 2005 • Hosts over 1,000,000 workspaces for 85,000+ businesses • Four different product lines • Basic: Free, consumer use • Academic: Classrooms, schools, districts • Business: Client-oriented collaboration • Legal: Law firms and in-house counsel

  3. Unified Communications & Collaboration (UCC) • The context (what you’re working on) is as important as the modality (text on the web, voice over the phone, tasks on your smartphone) • Shifting modalities should not require a different platform • PBworks lets customers integrate voice into the collaboration workflow

  4. Voice Collaboration • Integrated Voice • Instant, Ad Hoc Conferencing • Automated Recording & Storage

  5. Shift Seamlessly To Voice [Viewing page, checks buddy list for Chris, starts IM] Hi, are attachments imported by E2W? Hard to explain via chat. Perhaps a quick phone call? [Clicks phone icon to start call, accepts inbound call] [Accepts inbound call] Where are those attachments? [Uploads files, attaches to page, invites JP to Live View via IM] Uploading now. Check out my live edits; I’ve added them to this page. [Accepts Live View] I see the Foster and Smith files, but what about the Jones file? Oops, forgot that one. [Uploads file, attaches to page] Better? Thanks! Catch you later! [Hangs up.] [Hangs up, saves recording.]

  6. Key: “Push” Conferencing • Unlike other services which provide a dial-in number, PBworks calls each participant • Allows instant, ad hoc conference calls • PBworks already knows the numbers to call • Eliminates waiting around for people to dial in • This web-integrated conferencing doesn’t require VOIP or special equipment, just your regular phone

  7. Voice Collaboration • Initiate instant conference calls with co-workers • Normal phones, add new callers at any time • Automated recording and storage

  8. Customer Quote • “PBworks has done it again! The product offers intuitive functionality, tight integration, and affordability. With this version, I can just tell people to go to the PBworks workspace page and launch the call. I don’t have to set up anything in advance. It’s single-button functionality that accelerates team collaboration.” • Tracy Campbell, Simplicated LLC

  9. Voice Collaboration:Integrating voice in collaborative workflows • PBworks Real-Time Collaboration • Integrated into the collaboration platform • Instant, one-click conferencing • Automated recording and storage • Pricing & Availability • Free beta launching February 17 • Capped at 200 minutes • Existing customers get 200 min/month free with subscription • Calling area limited to US and Canada • Nationwide 300 • 300 min/user/month for $5/user/month • Nationwide 2000 • 2,000 min/user/month for $20/user/month

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