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HUMAN RESOURCE MANAGEMENT (INTERVIEW). PREPARED BY GRACE AMIN, M.Psi , Psikolog. Interview. Procedure designed to obtain information, predict future job performance on the basis of applicant’s oral responses to oral inquiries. How administers . How structured.
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HUMAN RESOURCE MANAGEMENT(INTERVIEW) PREPARED BY GRACE AMIN, M.Psi, Psikolog
Interview • Procedure designed to obtain information, predict future job performance on the basis of applicant’s oral responses to oral inquiries How administers How structured Content (types of questions) • panel • phone • video / web assisted • computerized • structured (directive) • unstructured (nondirective) • situational (future) • behavioral (past) • job related (relevant past experience) • Stress interview
Ways to make the interview useful • Structure the interview • Be careful what sorts of traits you try to assess • Beware of committing interviewing errors Structured and situational questions
Errors can undermine an interview’s usefulness • First impressions (snap judgments) • Not clarifying what the job requires • Candidate – order (contrast) error and pressure to hire • Non verbal behavior and impression management • Effect of personal characteristics • Interviewer behavior
Design and conduct an effective interview • Make sure we know the job • Structure the interview • Get organized • Establish rapport • Ask questions • Take brief, unobtrusive notes during the interview • Close the interview • Review the interview The structured situational interview – job relevant questions
Streamlined interview process • 4 basic required factors • Intellectual capacity • Knowledge and experience • Motivation • Personality factor Prepare for the interview (thinking through the skills and traits the job requires) Formulate questions to ask Conduct the interview Match the candidate to the job
Guidelines for interviewees • Preparation is essential • Uncover the interviewer’s real needs • Relate yourself to the interviewer’s need • Think before answering • Remember that appearance and enthusiasm are important • Make a good first impression