Canadian Society of Safety Engineering January 9, 2006 Calgary, Alberta

1. What it Takes to Make it Safe Canadian Society of Safety Engineering January 9, 2006 Calgary, Alberta Dave Fennell Imperial Oil Resources

2. Growth of Effective Safety Systems Commitment to The Fundamentals-training, proactive reportingorientations, investigations, supervisor’s roles, communications Advanced Approaches with Supporting Management Systems - analysis, measurement, accountability, involvement, values Specialized Approaches -behavioral approaches (JOBS), human factors, cultural alignment, balance 10 The Fundamentals (Basic Safety Programs)-incident reporting, inspections, maintenance plans, awareness programs 5 Injury Frequency 3 3 What is this and how do we achieve it? 1 0 0 Time - Maturity ofSafety Approach

3. 1) What is the balance that makes a safe work site 2) What is the balance that makes a safe individual. What it Takes to Make it Safe

4. FACILITIES & EQUIPMENT MANAGEMENT SYSTEMS & PROCEDURES PEOPLE What Makes a Safe Work Site • The application of scientific knowledge about: •  People •  Facilities •  Management Systems • to improve their interaction in the workplace.

5. FACILITIES & EQUIPMENT MANAGEMENT SYSTEMS & PROCEDURES PEOPLE Making a Safe Work Site Pumps, Valves, Electrical, Buildings, Labels, Tanks, Plants, etc. Vehicles, Cranes, Trucks, Hand tools, Gas Detectors, Forklifts, Boats, etc. • Design for the service and conditions • Maintain to the highest standards • Inspect regularly for deficiencies • Inspect regularly for fit for service • Choose the right equipment for the job • Get trained on the use of the equipment • Inspect regularly for deficiencies • Maintain to the highest standards

6. FACILITIES & EQUIPMENT MANAGEMENT SYSTEMS & PROCEDURES PEOPLE Making a Safe Work Site Risk Mngt, Work Planning, Safe Work Agreements, Contracting, Regulatory Compliance, Change Mngt • Understand the management systems • Identify deficiencies and improvements • Have a system for hiring employees and contractors • Have a system for reporting and investigating incidents/near misses Lockouts, Isolation, Ground Disturbance, Safety Watch, Using PPE, Confined Space Entry, Emergency Response • Know your critical procedures • Get proper training on those procedures • Identify deficiencies and improvements • Understand, follow them, teach them

7. FACILITIES & EQUIPMENT MANAGEMENT SYSTEMS & PROCEDURES PEOPLE Making a Safe Work Site Focus on the interaction

8. FACILITIES & EQUIPMENT MANAGEMENT SYSTEMS & PROCEDURES PEOPLE Making a safe work site Human Characteristics, Behaviours, Fitness for Duty, Risk Awareness, Personal Values, Skill, Knowledge Thinking! Reasoning! Assessing! Judging! Stopping! Planning! Only the People have the ability to: STOP & Think

9. FACILITIES & EQUIPMENT PEOPLE MANAGEMENT SYSTEM & PROCEDURES PEOPLE KNOWLEDGE DESIRE SKILL What Makes a Safe Worker

10. KNOWLEDGE DESIRE SKILL What Makes a Safe Worker

11. KNOWLEDGE DESIRE SKILL What Makes a Safe Worker • Knowing: • How the equipment works • The limitations of the equipment • The regulations that apply • The standards that apply KNOWING

12. KNOWLEDGE SKILL DESIRE What Makes a Safe Worker • Using the knowledge • Practicing the techniques • Applying the regulations • Using the standards • Applying the skills of the trade and expertise • Applying the lessons learned from experience APPLYING

13. KNOWLEDGE DESIRE SKILL What Makes a Safe Worker • Why do I want to do it safely? • Strict Compliance • Wanting to protect myself and co-workers • Business reasons • Personal reasons • Values • Other reasons WANTING

14. FACILITIES & EQUIPMENT MANAGEMENT SYSTEMS & PROCEDURES PEOPLE Tying it all together 1)Apply the scientific knowledge of facilities, systems and people 2)Focus on the Interaction 3)Understand People

15. KNOWLEDGE DESIRE SKILL Tying it all together 4) Ensure a balance of knowledge, skill and desire

16. ....and when all this lines up we Make it Safe and No One Gets Hurt