1 / 19

Virtual VA

Virtual VA. Fall 2009. Virtual VA Capabilities. Displays Letters to and from the VA Rating Decisions (Narrative) Rating Decisions (Code sheet) C&P Exams Notification Letters Debt Management Letters COW (Committee On Waivers) Marine Corps search engine.

vangie
Download Presentation

Virtual VA

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Virtual VA Fall 2009

  2. Virtual VA Capabilities • Displays Letters to and from the VA • Rating Decisions (Narrative) • Rating Decisions (Code sheet) • C&P Exams • Notification Letters • Debt Management Letters • COW (Committee On Waivers) • Marine Corps search engine

  3. Accessing Virtual VA(Through Internet) • Website https://vbahinescitrix.vba.va.gov/VBApps/auth/login.aspx • Username & Password in letter from VARO • DOMAIN is VBA • If your letter’s Username & Password doesn’t work call VARO help desk • Waco RO (254) 299-9483 • Hou RO (713) 383-1860/1868 or e-mail Hou at VAVBAHOU/RO/IRM

  4. Accessing Virtual VA(Internet Icons) • Virtual VA_Prod

  5. Accessing Virtual VA(Co-Located) • Start • VBAPPS • Virtual VA • Virtual VA

  6. Virtual VA Log In • Station # • Hou = 362 • Waco = 349 • Username & Password = Common Security (Same as login to SHARE, MAP-D)

  7. Logged In • Takes time to load • When top of screen appears, (VSOxxxx, Find e-Folder, etc) database is loaded

  8. Find eFolder • Place curser over “Find e-Folder” (It will turn yellow) Double click

  9. Searching for eFolder • Input Veteran’s Claim or SSN • Click “Search”

  10. eFolder Found • Note Claim # is Blue when eFolder is found • If no eFolder is found screen will be blank, it will also show “0 Matches” at the bottom of the screen

  11. Documents found in eFolder • Default displays all Documents within that folder • To view a document, double click on Blue “Doc ID”

  12. Rating Decision Codesheet • Codesheet is maintained in Veteran’s file

  13. Closing a Document &Returning to List of Document • Select “Close” or “X” above close

  14. Marking Document as “Read” • Doesn’t matter if select “Yes” or “No” • Will return to Default Document page

  15. Returning to Document Page • Document page • Ability to view other Documents

  16. Rating Decision Narrative • “Rating Decision” received by the Veteran

  17. C&P Exam • Ability to view exam used by Rater for decision • Care should be taken when printing any screen and keeping it or giving it to the Veteran. • EXTREME Care should be taken when printing a C&P for mental health and providing a copy to the Veteran! • It is TVC’s policy NOT to provide C&P mental health exam results to a Veteran

  18. Closing Program • Top Right of page “X” out

  19. Questions?

More Related