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Interactive TV: TxtTV from understanding home contexts to extending social interaction. Dr. Hokyoung Ryu 09.08.2005. Home context. What can we do at home? Work e.g., cooking, cleaning, laundering, playing with children Question: do technologies reduce this work activities at home?
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Interactive TV: TxtTVfrom understanding home contexts to extending social interaction Dr. Hokyoung Ryu 09.08.2005
Home context • What can we do at home? • Work • e.g., cooking, cleaning, laundering, playing with children • Question: do technologies reduce this work activities at home? • Relaxation • e.g., sleeping, lying on couch, watching TV or listening music • Question: do technologies extend this relaxation activities at home? • Entertainment • e.g., reading books, watching TV or playing with children, dining • Question: do technologies increase the level of this entertainment activities at home? • Information access • e.g., reading books, surfing with computers, watching TV or listening radio • Question: do technologies support this information gathering activities at home? • What is home activities? • Interviewed 40 people in Albany • Most cannot separate one after the others • Mostly, they want to have relaxation (37.50%) or entertainment (32.50%)… but information gathering (27.50%) as well.
Questions about home contexts • Individual or collaborative or social interaction? • Do people want to work alone or together as a family? • e.g., cleaning, cooking • Fit for purpose? • What it is that users want to achieve? • e.g., TV is for relaxation, entertainment and information gathering? • Who will be a typical user • e.g., Grandma or 2 yrs boy • Are the appliances simple to use or easy to learn? • e.g., cooking knobs • What is needed in different rooms? • e.g., kitchen stuffs vs. living room stuff • How can people be persuaded to trust the technology? • Cost/benefit analysis • Microsoft EasyLiving • HP Cooltown • Orange home in the U.K. • Smart house in Massey
Profit? Sustainability Contact? Regulation Economy Environment, Health, Transport, Treasury, Socialising, entertainment, work, status, money? Satellite & cable networks Utilities Family & friends Builders Super markets Farmers / producers Government Phone networks Manufacturers Retailers Creative industries Internet Distributors Broadcasters Artists
Divergence vs. Convergence • Entertainment • Hi-Fi or TV vs. Mobile phone + MP3 player + TV phone • Information access and work • Pizza ordering • Telephone + telephone number + imagination • Dispatching technology support, one representative number e.g., 0800838383 • Online order via internet (using an active media) • Television order via cable TV company • Some of the technologies focusing on a particular purpose, others are targeting on the convergence of the technologies. • TV as a main controller at home context • Tele-communication ltd. • TV as an entertainment, consequently, a business tool • Video-On-Demand • T-commerce • TV as a social interaction tool • HP Cooltown project
Currently developing concerns • Industrial communication products • Highly interactive TV environment (Daewoo) in order to communicate outside the home, e.g., buddies, broadcasters • Mobile interactive communication device (Samsung) • in order to extend the mobility of TV into an information appliance, e.g., DMB phone • Academic interest • MURF project in order to support social interaction in the home environment.
Buddy list What I am focusing on? • TV as a social interaction tool CHARLIE: We tried giving television up for a while, it was forced upon us by Mum and it didn’t last very long HR: Why not what happened? CHARLIE: ‘Cos of Coronation Street, of course, I think she went about three episodes and she was totally out of it when she went to work, wasn’t able to discuss it.
TxtTV and Buddy list • Txting on TV • Entertainment • Watching a programme • Information access • Conversation topics • Social interaction • Presence awareness • Social connection • Privacy
Early results and future work • Testing with 5 students • General behaviour • Interested • What for? • Detailed behaviour • Need to rigorously analysed • Loosely speaking, extending their social interaction • Planned work • Hard work, to see the different social interaction • Critiques that help me to proceed the next studies (NOW!!!) THANKS for listening my 2 cents work!!!