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GRUPO DULCESOL. Overview. Started as small bakery in Villalonga TWO Production plants ( map ) Many firms in Dulcesol group: ( list ) Raw materials centers Distribution societies >1800 employees. 1. Goods and services design :.
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Overview Started as small bakery in Villalonga TWO Production plants (map) Many firms in Dulcesol group: (list) Raw materials centers Distribution societies >1800 employees
1. Goods and services design: Food: bakery products research labs ↓ new products every year > 250 products white marks Dia, Eroski, Gloria (Consumer), Hacendado, Lidle, El Corte Inglés, Boa Preu, El Jamón
2. Quality: En alimentación, la calidad es lo que cuenta “in food, quality is what counts” • strict quality test control. • Several awards (AENOR, MAPA etc.). • GreenPeace’s transgenical ingredients list
3. Process and capacity design • 86000 tons • 60 different products • 75 million Euros investment new offices new manufacture production premises auxiliary facilities new production lines • >1800 employees
4. Location selection: • around Spain and Portugal (farms, distribution societies) • 2 production plants Gandía Villalonga • ↑ international market Portugal, France, United Kingdom, Italy, Finland, Benelux, Switzerland
5. Layout design same for all Spain and foreign country 5 languages in label logo + mostly blue colour new designs more appealing for children No marketing: makes use of competence advertisments
6. Human resource and job design Bad reputation : treatment employees Hard schedules Individualism Abuse of power > 1800 and growing Hiring: itself & hiring firms (like ETT or CREYF'S) Technical staff: engineers & graduate students tests interviews
7. Supply chain-management Vertical integration own raw materials own distributors (+) Better control (-) Keep up with technology
8. Inventory Receive order Inmediate production Minimize stock: < 3 days production 1 day quality tests distribution
9. Scheduling • Fast & Effective • Guarantee quality
10. Maintenance • Technical staff • Own software for maintenance
Forecasting • ¡GROWTH!
Quality • “raison d’être” of the firm • Quality assurance system • ↓ • International Quality standart • UNE/EN/ISO 9002 (AENOR) • First firm with quality certificate
Quality • Establish standardization process of suppliers and raw materials: • Control of production • Monitoring of food security plan • previous evaluation • suppliers monitoring • physical-chemical microbiologic parameters Maximum 1 day!!!!
Quality • Greenpeace’s transgenical ingredients list green or… red??
Technology • Robotization • Artificial vision
Technology • Intelligent storage • old products in front
Technology • Automatic production lines
Technology • Computer department: • Software: maintenance scheduling, intranet (employees) extranet(suppliers)
E-commerce Extranet: suppliers order (any time of day) interactivity (promotions, prices) reduces costs (staff, materials, buildings)
THANK YOU FOR YOUR ATTENTION ANY QUESTIONS