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1. SHORT CONVERSATIONS Exercise 18
2. DIRECTIONS TO GIVE THE TEST In this section you will find a number of listening comprehension tests which are based on the third part of the Test Of English for International Communication. These tests will help you practice and improve your business listening skills and you will also learn many new phrases. In the audio, you will hear a short conversations. On the screen, you will see a question and four possible answers. Choose the best answer to the question. 
3. 1) What problem does the man have? A. He is injured B. He lost his keys C. He needs directions D. He is broke 2) Where does the man want to go? A. To the museum B. To 72nd Street C. To the library D. To the store 3) What should the man do at 72nd Street? A. Park his car B. Turn right C. Go straight D. Turn left  
4. 4) What are the speakers mainly discussing? A. Physicians B. Health insurance C. Medications D. Salaries 5) How does the woman feel about monthly payments? A. They are too expensive B. They are worrisome C. They are agreeable D. They are a bargain 6) What will the speakers probably discuss next? A. When coverage will start B. Other plans C. More details of the plan D. How to make monthly payments
5. 7) What does the man want the woman to do? A. Repair an appliance B. Give him a receipt C. Exchange a product D. Offer him a warranty 8) What does the woman say about the clock-radio? A. She cannot fix it B. A mechanism is jammed C. It will cost $50 to fix D. It is under warranty 9) What problem does the man have? A. He does not have any money B. He lost the receipt C. The radio is too loud D. The warranty has expired
6. 10) Who most likely are the speakers? A. Company executives B. Business associates C. Sports fans D. Military recruiters 11) What are the speakers talking about? A. Employee promotion B. A hiring decision C. Salary increases D. Team morale 12) What does the woman say about Mark Peterson? A. She's impressed with his experience B. She admires his poise C. She thinks he's too young D. She likes his creativity
7. 13) Where is this conversation most likely taking place? A. In a waiting room B. At a law firm C. In a lunchroom D. At a restaurant 14) What problem does the man have? A. He hurt his wrist B. He is tired C. He bumped his head D. He can't get to sleep 15) What problem does the woman have? A. She injured her wrist B. Her head throbs C. She can't use a keyboard D. She sleeps too much
8. 16) What is the main purpose of the discussion? A. To introduce B. To critique C. To complain D. To celebrate 17) Where does the conversation most likely take place? A. In an airport B. In an office C. At a club D. At a convention 18) What does the man ask the woman? A. Which company she works for B. How far she's traveled C. What her name is D. What position she holds
9. 19) What is the main purpose of the conversation? A. To inform B. To debate C. To entertain D. To evangelize 20) Where is the conversation taking place? A. In an office B. In a supermarket C. In a bank D. In a school 21) What does the man plan to do? A. Withdraw money B. Open an account C. Get more interest D. Pay a $10 fee
10. 22) Why does the woman call the man? A. To complain about a lost package B. To check on a broken package C. To ask about a late package D. To order a replacement package 23) What does the man say about the package? A. It was lost en route B. It was shipped on time C. It was damaged upon receipt D. It is still on the loading platform 24) What does the man plan to do? A. Put the woman on hold B. Check the package tracking number C. Bring the package to the woman D. Determine the status of the package