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Lecture 2: Computer-Supported Collaborative Design Tools & Technologies. Dr. Xiangyu WANG August 4 th , 2008. Outline. Tools Classification. Facts about tools. What happens in face-to-face communication/collaboration? Non-verbal cues: spatial orientation, body posture, hand gesture,
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Lecture 2: Computer-Supported Collaborative Design Tools & Technologies Dr. Xiangyu WANG August 4th, 2008
Outline • Tools • Classification
Facts about tools • What happens in face-to-face communication/collaboration? • Non-verbal cues: • spatial orientation, • body posture, • hand gesture, • glancing, gaze and eye contact, • facial expression, • awareness of others, • non-verbal turn-taking cues.
An example of what has been enhanced Telephone Videoconferencing Web conferencing
Concepts • Synchronous: • It provides the necessary mechanisms for people working together as if they were working face-to-face, • All the persons sharing the workspace can view and update the same work space concurrently, • Examples: face to face, videoconferencing, audio conferencing, ICQ, MSN Messenger • Asynchronous: • It means that interactions among people are not in real-time, • Normally, only one person at a time can access the workspace, viewing and modifying its contents, • Example: Email, blogs, wiki, intranets
From: http://www.mindquarry.com/community/articles/elements-collaboration
Tools • An example of social network/map tool: frappr- http://www.frappr.com/
Tool lists that will be discussed • Collaborative Virtual Environments (CVEs) • Google Docs • Twitter • Microsoft Surface
Tools • Collaborative Virtual Environments (CVEs) are computer-enabled, distributed virtual spaces or places in which people can meet and interact with others, with agents and with virtual objects.
Tools • Google Docs: an online document editing and sharing tool: Docs.google.com
Tools • Twitter: communicate and stay connected through the exchange of quick, frequent answers to one simple question: What are you doing? http://twitter.com/
Tools • Microsoft Surface: http://www.microsoft.com/surface/ blogs.zdnet.com www.microsoft-surface.name/
Classification of technologies • Based on the notions of time and space
Class exercise: put the following tools into the time/place matrix • Wiki • Email • Web conferencing • Online forum • Mailing list • Instant messaging • Physical bulletin board in the hallway • Chat room • Shared Whiteboard • Collaborative Virtual Environments (CVEs) • Microsoft Surface • Social map/tool (Frappr) • Google Docs • Facebook • Twitter
Same time Different times Microsoft Surface Physical bulletin board Same place Web conferencing Instant messaging • Chat room • Shared Whiteboard • CVE • Google Docs • Twitter • Facebook • Frappr Email Wiki Mailing list Twitter Facebook Google Docs Online forum Different places
Affordances of communication media (Kraut et al. 2002 ) • Different media/technologies provide different affordance or resources that shape communication.