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Human Resource Management. Employee Relations and Organized Labor. Employee Relations. Covers communications, employee participation in management decisions, conflict and grievance resolution, unions and collective bargaining. . Employee Relations. Communications Employee handbook
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Human Resource Management Employee Relations and Organized Labor
Employee Relations • Covers communications, employee participation in management decisions, conflict and grievance resolution, unions and collective bargaining.
Employee Relations • Communications • Employee handbook • Implied contract in some states • Nepotism • Bulletin boards, memos, newsletters, etc. • Electronic • Voice mail • E-mail • Video conferencing • Meetings • Retreats • Informal – Management by Walking Around
Employee Relations • Communications • Feedback programs • Employee attitudes • Appeals procedures • Employee Assistance Programs (EAP)
The Job Descriptive Index: Smith, P.C., Kendall, L.M., and Hulin, C.L. (1969). The Measurement of Satisfaction in Work and Retirement. Chicago: Rand McNally. WORK Think of your present work. What is it like most of the time? In the blank beside each word or phrase given below, write: y for "YES" if it describes your work n for "NO" if it does not describe your work ? if you cannot decide
PAY Think of your present pay level. What is it like most of the time? In the blank beside each word or phrase given below, write: y for "YES" if it describes your pay n for "NO" if it does not describe your pay ? if you cannot decide
SUPERVISION Think of your present supervisor. What is he/she like most of the time? In the blank beside each word or phrase given below, write: y for "YES" if it describes your supervisor n for "NO" if it does not describe your supervisor ? if you cannot decide
CO-WORKERS Think of your present co-workers. What are they like most of the time? In the blank beside each word or phrase given below, write: y for "YES" if it describes your co-workers n for "NO" if it does not describe your co-workers ? if you cannot decide
Think of your present promotional opportunities. What are they like most of the time? In the blank beside each word or phrase given below, write: y for "YES" if it describes your promotional opportunities n for "NO" if it does not describe your promotional opportunities ? if you cannot decide Good opportunity for advancement Opportunity somewhat limited Promotion on ability Dead-end job Good chance for promotion Unfair promotion policy Infrequent promotions Regular promotions Fairly good chance for promotions
Employee Relations • Employee Recognition Programs • Suggestion Systems • Awards
Organized Labor • Why unionize? • History of U.S. labor movement • 1790-1825 First craft unions • 1806 Philadelphia cordwainers • 1825-1837 Unions won right to 10 hour day and Tammany Hall adopted free public education, etc. • 1840-1867 Depression thinned union ranks • 1870 Secret Order of the Knights of Labor stressed political reform and had 700,000 members in 1886 • 1881 SAMUEL GOMPERS first organized AFL • 1911 - JOHN L. LEWIS UMW and CIO • Teamsters 1.4 million members (2004) • Types of shops (security) • Open • Union • Agency • Closed JOHN L. LEWIS
Union participation rates by state • Union participation rates.xls
Organized Labor • Major labor laws • The Wagner Act (National Labor Relations Act) 1935 PRO LABOR • Created the National Labor Relations Board (NLRB) • Identified illegal management practices • Interfering with rights to form unions, bargain collectively • Interfering with formation or administration of a union • Discriminating against an employee to discourage union membership • Refusing to bargain collectively
Organized Labor • Major labor laws • Taft-Hartley Act 1947 PRO MANAGEMENT • Identified unfair labor practices • Restraining or coercing employees who exercise their rights • Refusing to bargain in good faith • Featherbedding • Enabling states to enact Right to Work laws
Major labor laws • Landrum-Griffin Act 1959 • Basically a union bill of rights • Requires • Each union to have a bill of rights • Each union must have a constitution • Conflict of interest provisions (reporting to the Department of Labor) • Secret ballot provisions • Fiduciary responsibilities
Strikes • Economic • Wildcat • Lockout • Mediation • Grievance procedure and arbitration