Trinity College Dublin 17 th February 2005

1. Trinity College Dublin 17th February 2005

2. Agenda • Trinity College Dublin • 17th February 2005 • The Google Story • Search & Beyond • Job Opportunities • Questions & Answers

3. The Google StoryA Company Overview

4. Google Past 1995 research project at Stanford University… • BackRub • - 2 employees (students) • - Very few computers • 1 garage

5. “Most Intelligent Agent on the Internet” Google Today • Current Index: More than 8 billion web pages and other files • Founded: 1998 by Larry Page and Sergey Brin • Employees: > 3,000 • Cereal Consumption: 300 lbs. every 5 days • Office Locations: More than 20 offices worldwide – Throughout the United States, London, Tokyo, Hamburg, Paris, Milan, Sydney, Dublin, Zurich, Bangalore, Hyderabad and Amsterdam. • International: 105 interface languages and over 113 international domains • EU Headquarters - Dublin

6. Google’s MissionTo organize the world’s information and make it universally accessible and useful

7. Where Electricity is. . . WhereGoogle Users Are

8. Relevant Information in Search of People Trusted place people go for relevant results Growing index of web accessible information Thousands of advertisers connect with information seekers

9. Consumer Products & Services

10. Expanding Search Services for Google Users

11. Google Print

12. Google Video

13. Other Google Services

14. Search in the future … at work … at play … on the move Google provides relevant information… Knows your preferences

15. The Future“The ultimate search engine would understand exactly what you mean and give back exactly what you want.”- Larry Page

16. Job Opportunities

17. Google Dublin - We’re hiring…. • Online Operations Coordinators, Associate Managers, Managers • Human Resources • Systems Operations • Finance • Engineering

18. Working at Google • Multi-cultural environment • Meritocracy • Entrepreneurial • Responsibility • Risk-taking • Fun • Rewards

19. What makes a great Googler • Creative • Willingness to question conventional wisdom • Passionate about technology & its possibilities • Especially search • Team-focused • Data-driven • It’s how we make decisions • Flexible • Things will change, and change again! • Lots and lots of energy

20. Search query Search results Advertising AdvertisingProducts: AdWords

21. Advertising Products: AdSense AOL The New York Times Google AdWords Google WebSearch

22. Job Specifications – Online Operations Coordinator • Provide excellent customer service to Google’s advertisers • Thoroughly analyse ad content, quality and accuracy • Troubleshoot existing advertising campaigns & technical problems • Respond to customer service inquiries by email • Optimise advertiser keyword lists and ads in order to maximise ROI • Consistently monitor, emails, customer feedback and satisfaction

23. Job Requirements – Online Operations Coordinator • University degree. • Detail oriented, with ability to multi-task and complete a large volume of work quickly. • Ability to work cooperatively and effectively as part of a high-performing team. • Strong computer application skills. • Significant problem-solving and analytical abilities. • Excellent written and verbal communication skills.

24. Job Specifications– Online Operations Associate Manager • Take a lead role in developing and implementing best practices for new/potential client interaction and sales for AdWords. • Build team structure, recognize leadership potential, and develop enhanced skill sets within the team. • Increase effectiveness of staff and tools by recognizing opportunities for development Job Requirements - • Proven track record of success in previous work experiences. • BA/BS or equivalent; advanced degree a plus. • Strong computer applications skills. • Related experience in client service and an internet company preferred.

25. Job Specifications – Online Operations Manager • Help build & manage a team of client service associates working on the operations of Google’s AdWords & AdSense programmes in Europe • Build team structure, recognise leadership potential, and develop enhanced skill set within the team • Increase effectiveness of employees and tools by proactively creating new systems and structures Job Requirements • Proven ability to grow and lead a team of 10+ people • Proven track record of success in previous work experience (5+ years) • University degree or equivalent; advanced degree a plus • Background in Internet industry strongly preferred • Multi-lingual capabilities preferred

26. Job Opportunities – Engineering/Sys Ops • ACD/IVR Telecom Administrator • Cluster Systems Administrator • IT Field Technician • IT Technical Manager • Information Security Engineer, Senior • LAN Engineer • Linux/Unix System Administrator • Network Engineer • Oracle Analyst / Developer • Oracle Applications DBA, Financials • Server Room Technician • Windows System Administrator

27. Google Dublin • Location: The Docklands • Grand Opening: October 2004 • Employees: 150+ • Languages Spoken: Serving customers in 17 languages, including German, French, Italian, Dutch, Swedish, Russian, Turkish, and Czech • We’re Hiring!: Looking for people in Online Operations, Systems Operations, Human Resources, Finance, and Engineering

28. Q & A • For immediate consideration, please send a text (ASCII), Word or HTML version of your resume totcdjobs@google.com • Important: The subject field of your email must include the title of the role you wish to apply for and the location e.g. “Online Sales & Operations Coordinator – EU Headquarters”