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Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products.<br>
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Easy Integration with Insurance Solutions: OpenText Exstream [Part Easy Integration with Insurance Solutions: OpenText Exstream [Part- -2 2] ] Today's insurance organizations face multiple challenges that require them to navigate complex situations. Conflicting regulations at the state, national, and even jurisdictional levels, such as GDPR, put pressure on insurers to ensure compliant communications. Bentech can help you upgrade your OpenText Exstream, StreamServe, Document Presentment, Extended ECM for Content Suite, Content Server, Archive Server, and many more OpenText products. Due to its architecture, OpenText Exstream can be easily integrated with various other software solutions. Here are some software examples and related use cases that OpenText Exstream can integrate with: 1. Policy management system: 1. Policy management system: Exstream can be integrated with the policy management system to automatically generate policy documents and deliver
them to customers. This ensures that customers receive accurate policy information promptly. 2. Claims Management Systems: 2. Claims Management Systems: Exstream can be integrated with claims management systems to generate and communicate claim-related information to clients, such as claims status updates and settlement quotes. This increases customer satisfaction and reduces the workload of claims adjusters. 3. Customer Relationship Management System: 3. Customer Relationship Management System: Exstream can integrate with CRM systems to personalize communications based on customer data and preferences. This helps insurers build stronger relationships with customers and improve customer retention. 4. Billing systems 4. Billing systems: Exstream can integrate with billing systems to generate and provide invoices and other billing-related communications to customers. This ensures customers receive accurate billing information promptly. 5. Marketing automation system: 5. Marketing automation system: Exstream can be integrated with marketing automation systems to generate and provide targeted marketing information to customers. This helps insurers acquire new customers and cross-sell additional products and services to existing customers. Integrate into Integrate into I Insurance nsurance solutions solutions Here are some examples of OpenText exstream's out-of-the-box integration options with various insurance-related software: • Guidewire • Guidewire Policy Center Policy Center: : Policy Center is the policy administration system used by insurance companies to manage policy quoting, underwriting, and policy servicing. Exstream can be integrated with Policy Center to automatically generate and deliver engaging policy-related communications to clients. • Duck Creek Policy: • Duck Creek Policy: Duck Creek Policy is another policy administration system used by insurance companies to manage the policy life cycle. Exstream
can be integrated with Duck Creek Policy to generate and deliver targeted, relevant, and highly personalized policy-related communications. • Salesforce: • Salesforce: Salesforce is a popular customer relationship management (CRM) platform used by insurance companies to manage customer data and interactions. Exstream can integrate with Salesforce to personalize customer communications based on CRM data. Summary and Recommendations Summary and Recommendations Overall, the features and functionality of OpenText Exstream enable insurers to streamline their communications workflows and improve the customer experience at various touchpoints, automate communications workflows, improve customer experience, and increase operational efficiency. By partnering with a trusted service provider with deep expertise in OpenText Exstream and insurance, you can transform a wide range of document-related processes in your organization. want to know more. Talk to an expert. About Bentech About Bentech Bentech is an authorized OpenText service partner, helping global customers leverage their investment in OpenText solutions and optimize their business processes. Our main areas of focus are Customer Communication Management (CCM) and Enterprise Content Management (ECM), especially SAP. For more information, visit our OpenText Professional Services page.