How does any firm with numerous clients efficiently enhance enterprise operations

1. How does any firm with numerous clients efficiently enhance How does any firm with numerous clients efficiently enhance enterprise operations? enterprise operations? What if we told you that you no longer need to generate customer-facing business documents? In this blog post, we describe how one well-known tech company, a trusted utility solutions provider, helped a Washington-based electric utility improve efficiency, ensure compliance with vertical and horizontal requirements, and improve customer satisfaction. When your current system is outdated, you have thousands of employees in different departments, you keep paper files and multiple shared drives, and your 300,000+ customers must wait months to receive corrections and updates from your company What do you do when you have business documents?

2. There is a solution to such problems, Bentech has presented you with Document Rendering and Extended ECM from OpenText. The company is focused on providing great service to its customers, but its current system cannot succeed. To this end, the company replaced its outdated system with a more flexible and efficient solution based on OpenText Document Presentment. This new platform, integrated with SAP, can easily handle the needs of companies to create and deliver documents and other communication materials to customers. Dealing with legacy solutions while sending millions of invoices and thousands of letters and notifications is no easy thing, but keeping paper files and shared drives across the enterprise makes it even more difficult to stay organized and efficient. That’s why, in addition to the documentation presentation, Bentech also recommends and installs OpenText’s Extended ECM. With this solution, the company replaced all paper files and shared drives with a digital repository tightly integrated with SAP. The solution allows employees from different departments to easily access and share information. With OpenText Document Presentation and Extended ECM, the company not only got a best-in-class solution but was able to comply with stringent industry and public records regulations or face heavy fines. By speeding up business processes related to routine documentation, the company was able to reduce labor costs, streamline customer service, reduce customer support call rates, and increase revenue. So, now the firm isn’t just investing in new technology, it’s investing in its customers and, ultimately, in its own companies by staying compliant. Retaining customers and keeping them happy is an important part of any business. If you plan to streamline your document-related business processes, feel free to C Contact Bentech ontact Bentech for a free consultation.

3. BENEVOLENCE TECHNOLOGIES BENEVOLENCE TECHNOLOGIES is a leader in Enterprise Content Management Management products and services. Our products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact, and process speed. We power digital transformations to empower the intelligent and connected enterprise. Enterprise Content