Next Generation Enterprise Content Management Systems

1. Next Generation Enterprise Cont Next Generation Enterprise Content Management System Systems s ent Management What does the future look like for our enterprise clients looking to modernize their content management capabilities? Here’s what clients are looking for: •More agility •low cost •Rich metadata and analytics •A simplified approach to information governance Mor More agility e agility Getting applications up and running quickly is key. This includes connecting content repositories to other lines of business applications. This means better integration options more configuration than construction; For example, connecting to Salesforce, and Workday.

2. Low cost Low cost Persistently, ECM systems have been over $1,000 per user per year. Considering this, most customers are analyzing cloud options. Inexpensive storage like Amazon’s AWS or SaaS offerings like Box offer a low cost of ownership. Yet often the migration and migration costs to get to these advanced platforms eat up the savings in the short term. Rich metadata and analytics capabilities Rich metadata and analytics capabilities With so much content, it’s time to generate insights from the data stored in content repositories. Whether that means extracting data from documents upon ingestion, or discovering data within historical artifacts, new and emerging applications require more metadata and full-text renditions. A simplified approach to information governance A simplified approach to information governance The ability to enable basic records management functionality is expensive  both in terms of cost to enable applications to manage records (especially records with event-based retention triggers), and in many cases, depending on the user’s time and effort. Now, add concerns about keeping too much personal information, and you realize that information governance is more important than ever. What can be done to reduce the cost of implementing these critical capabilities? Most participants agreed that focusing only on the basics could keep both costs and implementation timelines reasonable. The basics here include simplifying the retention schedule with larger retention buckets and less complex event-based triggers and moving records into fewer, manageable repositories. vary but T The speed and path of the cloud he speed and path of the cloud vary And of course, the conversation at many venues resulted in an exchange of experiences with deployments in the cloud some of which are beyond what traditional ECM vendors offer. A major financial services player is using Amazon S3 for notifications and text, while S3 is using open-source search from but is inevitable is inevitable

3. Elasticsearch and Cabana’s visualization capabilities to search storage. Another example is a large insurance company participant using Amazon. All participants have some form of content management system deployed in the cloud either in pilot mode or in full production. But a full transition will take years, given that the number of disparate content repositories and the age of many systems makes direct ports to the cloud problematic. But make no mistake, cloud applications and deployments offer a wide array of capabilities to meet the above business objectives. Co Conclusion nclusion The path to next-generation ECM is not straightforward. Thankfully, entrepreneurs who have been in the trenches have important lessons to share. If you are a strategic ECM practitioner, reach out and let us know. We will invite you to the conversation.