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Michigan’s Digital Strategy

Michigan’s Digital Strategy. Presented by: David Behen DTMB Director and State Chief Information Officer. Rodney Davenport State Chief Technology Officer. Michigan Information Systems Association Passport to Smarter Government September 18, 2014. Turning the Ship.

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Michigan’s Digital Strategy

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  1. Michigan’s Digital Strategy Presented by: David Behen DTMB Director and State Chief Information Officer Rodney Davenport State Chief Technology Officer Michigan Information Systems Association Passport to Smarter Government September 18, 2014

  2. Turning the Ship • Throughout the past four years, we’ve charted a new course • Customer-centric organization • One DTMB • Strategic Plan rollout • Information Technology Investment Fund • Developed mobile first strategy and roadmap • Project and program management 2

  3. Customer-Centric Approach Citizen-Centric Government Mobile First Strategy Cloud First Strategy 3

  4. Customer-Centric Digital Strategy for Michigan Improved Customer Service Experience Agencies Citizens Mi.Gov (Online Services) BYOD Mobility MiPage Social Media App Store ID Management Enterprise Information Management Security 7x24 SOC MCR MiC3 • Infrastructure • Next Gen Digital Infrastructure • Cloud Computing 4

  5. Cloud First Percent of Data in the Cloud 5

  6. A Mobility Transformation Last year, mobile phones overtook PCs as the most common web access device worldwide 40 percent of people use smart devices before getting out of bed in the morning 6

  7. The Internet of Things • 30 billion devices wirelessly connected by 2020 • Wearables, connected cars and TVs will equal the tablet market by 2018 7

  8. Mobile First • Provide information services when/where needed • Internal enterprise application store • Bring Your Own Device • MiPage • MiPage will have more than 3 million downloads and feature more than 300 services by 2018 8

  9. Enterprise Information Management • Breaking down silos to create “open first” data policy, increasing government transparency • Michigan will be the first state in the country to operationalize enterprise-wide data governance and truly manage its data as an asset 9

  10. Cybersecurity • Michigan Leading the Nation • Gov. Snyder taking leadership role • 7x24 SOC • Michigan Cyber Range • Michigan Cyber Civilian Corps • Michigan Security Operations Center • Advances in threat detection and automated response will increase security while simplifying administration and operation 10

  11. ID Management • Michigan Identity, Credential and Access Management (MICAM) • Next Phase: • Single access point • Full integration with MICAM 11

  12. Shared Services • State and local government collaboration • Cybersecurity • Financial management tools • Information sharing Building strong partnerships makes us all stronger, better equipped to serve citizens 12

  13. Questions? Thank you! David Behen (517) 373-1004 DTMB@michigan.gov 13

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