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Dealing with the British …. Heiki Pant Export Advisor Enterprise Estonia UK. Bird’s eye view. Population of 63 mil l ion Density of 276 persons per sq km (Estonia 30,5) England 53 mil; Scotland 5 mil; Wales 3 mil; NI 2 Currency – the British Pound, 1 £ ~ 1, 25 €.
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Dealing with the British… Heiki Pant Export Advisor Enterprise Estonia UK
Bird’s eye view • Population of 63million • Density of 276 persons per sq km(Estonia 30,5) • England 53 mil; Scotland 5 mil; Wales 3 mil; NI 2 • Currency – the British Pound, 1£~ 1, 25 €
UK’s position in the world • 6th largest Economy in the world (7-8) • In 2012, the UK was the 10th largest exporter in the world and the 6th largest importer • In 2012, the UK had the 3rd largest stock of inward foreign direct investment and the 2nd largest stock of outward foreign direct investment
From Lehman’scollapse to date • Financial crisis hit hard • Banking bail-out unprecedented~£ 500 bn • 2012 economic turnaround • Outperforming other economies in G7 • Population boom
Economy at a glance • Services sector dominant, contributing • 78% of GDP • Share of financial services significant In the UK around 2,06 mil people work in financial services ( London on world stagealongsideNYC)
Creative industries (London) • In London 697 000 jobs in creative sector • 223 movies released last year • UK Design– £ 15 bn • UK Fashion industry - £ 26 bn • 14M Theatreattendances per year
Education • 435 000 overseas student in UK every year • 2011 higher education contributed £ 17,5 bn
Automotiveindustry • Employs 700 000 staff • Mass production reduced • High end of value chain
Defence Industry • £ 35 bn turnover • ~ 7 bn £ = export • World second largest defence equipment producer after US • 300 000 people in sector
Pharmaceutical • Employs 72 000 • 27 000 in R&D • The UK’s pharmaceutical sector invests approximately • £11.8 million every day in R&D • Indirectly employs round 200 000
IT • The merge of new Hubs: - Shoreditch SiliconRoundabout - M 4 corridor- Panasonic, HTC, Vodafone, Microsoft, Adobe, Google
Rental market out of control • £45 000 p/W • 195 000 pcm • 2,34 mil p/a
Construction market and woodenhouses • During the last 10 years the share of wooden and timber houses has grown • Quarter of newly built = wooden houses • (Timber loving) Scotland- 2/3 of newlybuilt properties are timber frame • Share of timber frame and modular houses has grown in Ireland and NI
Historical element • 1666 Great fire of London • 1667 construction of Timber Frame multi storey residential buildings banned • 1990 the ban was • overturned
That all important first call • Who am I contacting? • what is the nature of the call • What do I know already about the company • What is my product/ service- why should I be listened to • What are my strengths and possibly weaknesses. How do I turn them into strengths • Further steps
Panso • Practice PracticePractice • Elevator speech- jogging, walking
Gate keeper • Secretary, receptionist, PA • She/he will keep the lines clean
e-mail sales letter • The chances of getting response are extremely low
You will not hear word „no“ • British usually refrain from saying no • „Got too many suppliers“ is common
Before „send“ THINK „Excuse me, I don’t understand your reaction about our telephone conversation. But if you are too busy and you are not interested my proposal then please answer to me. Other way I will continue disturb you in the future, or who I should conact.“
Kontaktid HEIKI PANT TRADE ADVISER Enterprise Estonia UK Estonian Embassy 16 Hyde Park Gate SW7 5DG, London Tel: + 44 (0) 207 838 5395 Mob:+ 44 (0) 750 865 8091 heiki.pant@eas.ee