Pueblo of Isleta Elder Center

1. Pueblo of Isleta Elder Center TRANSPORTATION SERVICES TVI NATIONAL CONFERENCE August - 2019

2. MISSION STATEMENT “TO PROVIDE OPPORTUNITIES THAT INVOLVE AND ASSIST SENIORS TO IMPROVE THEIR QUALITY OF LIFE WITH DIGNITY AND TO SHARE THEIR WISDOM WITH THE COMMUNITY” Mission Statement

3. Elder Center & Assisted Living Facility-A Continuum of Elder Care Elder Center-Day Services Assisted Living & Memory Care Residential Services

4. Adult Day Services Nutrition Program Congregate and Home Delivered Personal Care Services Day Services Activities, Exercise, Recreation & Field Trips Veteran Services Home Services & Home Chores Regulatory Monitoring and Training Transportation, Client Assessment, Referrals, and Service Tracking Benefits Coordination and Assistance

5. Transportation Program • Adult Day Services – To and From Home (daily) • Shopping: groceries, household/personal needs, warehouse pick up for commodities, etc. • Non-Medical: congregate meals, family visiting, traditional support days, outings, special meetings, salon & barber visits, library, access to other tribal program resources; housing, public works, census, social services, tribal courts, governor’s office, etc. • Recreation: • Sr. Olympics – State wide travel • 1 trip per month w/in 50 mile radius of center • 2 overnight trips within state annually • 1 travel outside of state annually

6. POI Elder Center Fleet – 14 Vehicles Transit and handicap access vans, utility truck and SUV Meal trucks and passenger cars 36 Passenger Shuttle

7. Providing Our Elders Opportunities

8. Providing Our Elders Opportunities

9. ESSENTIAL RESPONSIBILITIES FOR TRANSPORTATION PROGRAM MANAGEMENT • Internal Management Systems: • Compliance & Reporting Transportation Scheduling Record Keeping & Reporting • Mileage logs • Passenger data • Vehicle inspection check lists • Maintenance/repair documents • Passenger safety/incident reports • Budgeting and tracking associated costs • Compliance Monitoring and Auditing • Systems to Address Reoccurring Tasks; • Maintenance Schedule • Staff training and Certification • Acquisition/Replacement of Vehicles • Forecast the need and justification • Coordinate the Timing of Resources (local, state and federal)

10. Vehicle Maintenance Schedule

11. Daily Vehicle Inspection Sheet

12. Mileage Log

13. CAPITAL OUTLAY FORECAST ASSET AQUISITION

14. ESSENTIAL RESPONSIBILITIES FOR TRANSPORTATION PROGRAM MANAGEMENT-Continued • CLIENT SAFETY AND SATISFACTION • Cognizant of Passenger Safety and Sensitivity • Client Satisfaction / Grievance Procedures • Wheelchair Lift Operations • Walking Device Storage (tie down) • Schedule for Driver Certification or Recertification

15. Sources of Funding for Vehicles • State of New Mexico, Aging and Long Term Services Capital Outlay – Annually • Application Process • Infrastructure Capital Improvement Plan • Application Inclusive of: • Justification/Emphasis of Need • Transportation Service Plan and Service Area • Asset Inventory (age of vehicle, acquisition, mileage, etc.) • Quarterly Vehicle Inspection Requirement

16. Sources of Funding for Vehicles (continued) • New Mexico Department of Transportation • Section 5310 – Enhanced Mobility for Seniors and Individuals with Disabilities • Annual On-Site Audit • Online Ridership Reporting

17. Sources of Funding for Vehicles - Continued • Pueblo of Isleta Tribal Council – Annually • Department Accomplishments • Department Goals and Objectives • Justification for Capital Outlay/Vehicles • Provide Asset Inventory • Provide Letter of Support: Governors Office, Treasury, Assets Management Office

18. Pueblo of Isleta Contact Information: Rita Jojola, Director of Isleta Elder Center P.O. Box 1270 Isleta, NM 87022 Office: 505-869-9771 Email: poi23001@isletapueblo.com Contact information